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To configure:
Administrators are the users with special privileges who can configure the SUMMIT Suite as per the organization's requirements. They have access to configure the various options in the application, which are then available to the Service Desk Executives (SDEs) and End Users. Depending upon the organization size and requirements, Administrators can be assigned for customers, Tenants.
As an Administrator for the IT Operations Management module, you can perform the following actions:
- Save Discovered Servers
- Adding Servers
- Configuring Application Log Templates
- Configuring Event Log Templates
- Defining Mailbox Relations
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