Parameter Name | Type | Mandatory | Description | Notes |
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UniqueField | | | Unique Field value can be one of the following: | - If the value of this parameter is EmpId, the EmployeeId parameter is mandatory.
- If the value of this parameter is EmailId, the EmailId parameter is mandatory.
- If the value of this parameter is NT_UID, the NT_UID parameter is mandatory.
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| | | Under Users array, you can add multiple Users. |
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| | | Name of the User. |
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| | | Employee identification number of the User. |
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| | | Enter the password of your choice. | This parameter is mandatory when the LoginType parameter value is entered as Form Login. |
| | | Configured login ID of the User for Form Login. | This parameter is mandatory when the LoginType parameter value is entered as Form Login. |
| | | Domain name of the User. |
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| | | E-mail ID of the User. |
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| | | E-mail ID of the User's Manager. | - You can enter ManagerEmailId or ManagerEmployeeID or Manager_NT_UID. Also, you can enter all these parameter values.
- If the entered values for ManagerEmailId, ManagerEmployeeID, and Manager_NT_UID are valid, the User ID of the manager gets the precedence over the other two parameters.
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ManagerEmployeeID | | | Employee identification number of the User's Manager. |
Manager_NT_UID | | | NT login ID of the User's Manager. |
MobileNumber | | | Mobile number of the User. |
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NT_UID | | | NT login ID of the User to log in. | This parameter is mandatory when the LoginType parameter value is entered as NT Login. |
RoleTemplate | | | Assign Role Templates to the User by clicking the Select check box next to the Role Template name. Based on this mapping, the User is able to view the module menu options, drop-down list options, and edit the page details. |
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Designation | | | Designation of the User. |
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Joindate | | | Joining date of the User. |
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Address | | | Address of the User. |
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Location | | | Specify the location.. The user can view the list of incidents logged by other users who are mapped to the location specified in this parameter. The user can specify multiple locations. |
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City | | | City name of the User. |
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ContactNumber | | | Contact number of the User. This can be the User's landline number or a desk extension. |
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State | | | State name of the User. |
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Country | | | Country name of the User. |
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Customer | | | Specify the customer name. The user can view the list of incidents logged by other users who are mapped to the customer specified in this parameter. The user can select multiple customers. |
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TimeZone | | | Time zone for the User. |
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UserLevel | | | Grade of the User in the Organization. |
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ZipCode | | | Zip code of the City. |
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LoginType | | | Login type of the User. | The value can be one of the following: - NT Login
- Form Login
- API Key.
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APIKeyExpiry | | | Specify a future date for the expiry of the API Key. | If no value is specified, the API considers the expiry date as 1 year from the date of user creation. |
Remarks | | | Additional information about the User. |
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UserType | | | Type of the User. | Example: End User, Analyst, or Administrator. |
AlternateMailID | | | Enter alternative E-mail IDs for the user. You can configure a maximum of four additional E-mail IDs. When an Incident is logged for the User, an E-mail is sent to the configured primary or alternate E-mail ids. | - You can enter four alternate E-mail IDs using AlternateMailID1, AlternateMailID2, AlternateMailID3, and AlternateMailID4.
- While updating any one of the alternate E-mail ID, the User must update all four E-mail IDs. Otherwise, the entered single E-mail ID will not get updated.
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SortOrder | | | The order in which User names gets sorted or displayed. |
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IsLocked | | | Is the Account of the User locked? | The value is either 0 or 1. |
checkboxcustomattributes | | | Custom attributes that can be specified and shown in as a check box in the Application. These Custom Fields include the following parameters: - GroupName
- AttributeName
- AttributeValue
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CustomAttributes | | | Custom attributes for a specified User. These Custom Fields include the following parameters: - GroupName
- AttributeName
- AttributeValue
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