SummitAI Service Management Help
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Report Description
The Incident by Device Report is a graphical report that displays the Device-wise distribution of Incidents for the specified Workgroups, Tenant, Location and Date.
Figure: INCIDENT BY DEVICE REPORT
By default Top 10 Devices are displayed. You can select to view Top 15 Devices, Top 20 Devices, and Top 25 Devices from the Filter By list. Click to refresh the report. For information about viewing reports, see Viewing Reports.
ACTIONS
This section explains all the icons displayed on the ACTIONS panel of the INCIDENT DEVICE BY REPORT page.
Filters
Click Filters icon on the ACTIONS panel to specify the filter criteria to display records in the INCIDENT DEVICE BY REPORT page.
Figure: INCIDENT BY DEVICE REPORT: FILTERS Pop-up page
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