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Read Complete Release Notes

Feature released in SummitAI Service Management (SR#28336 and 28087, Denali SP1, CMDB)

What's New?

Various UI changes and enhancements are made related to CMDB as a part of the Denali SP1 release.

UI Changes

SummitAI team is always working on improving the User Experience of the Application. As a part of that initiative, the following pages are given a face lift to improve the look and feel of the Application:

  • New Configuration Item page. For more information, see Adding Configuration Items.

    New Configuration Item page
    Figure: New Configuration Item page
  • Configuration Item ID details page. For more information, see Viewing and Modifying CIs.

    CI ID page
    Figure: CI ID page
  • Horizontal nice-scroll is provided on the CONFIGURATION ITEM LIST page to scroll through all the columns on the List page.

    CONFIGURATION ITEM LIST page
    Figure: CONFIGURATION ITEM LIST page

  • Services page. For more information, see Adding Services.



  • Hand cursor is provided to select the uploaded Source file on the IMPORT CONFIGURATION ITEMS page.


    Figure: IMPORT CONFIGURATION ITEMS page

Enhancements

  • On the FORM BUILDER page, the User control icon is provided for the ADDITIONAL INFORMATION and CUSTOM TABS of the CMDB. For more information, see Configuring Custom Fields for CMDB.

    FORM BUILDER page
    Figure: FORM BUILDER page

  • On the HARDWARE VARIANCE DETAILS pop-up page, the column names are changed from CI Management Data to CMDB Data, and Actual Inventory Data to Actual Discovered Data.



  • The following improvements and new enhancements are made on the Services detail page. For more information, see Adding Services.
    • Look and feel of the Services page is changed.
    • An Export to Excel icon is provided to export the CIs displayed on the page to a Microsoft Excel Sheet. This helps the Analyst to export the CIs in bulk.
    • A hyperlink is provided for CI ID to open the CI on the same page to display the CI details.


      Figure: Services page
    • Now, you can update the Hardware or Software variance without creating a CR. The CREATE CHANGE RECORD button is not available now when the Edit CIs Without CR check box is enabled on the TENANT page.

      HARDWARE VARIANCE DETAILS pop-up page
      Figure: HARDWARE VARIANCE DETAILS pop-up page