Allow Analysts to View Other Workgroup Incidents/SRs

The Analysts can now view all the other Workgroup Incidents/SRs using Global Search. 

E-mail ID Validation Changes for Send E-mail Option in Incidents and Service Requests (#23196, Incident and Service Request Management)

The e-mail id validations are changed for the Send E-mail Option available to the Analysts in Incidents and Service Requests. The character length validation of domain names in the email ids is removed

Auto-Resolution of Incidents/Service Requests for Specific Pending Reasons (#22276, Incident and Service Request Management)

The Incidents and Service Requests in Pending status are now auto-resolved based on the configurations made by the Administrators. This reduces Analyst's intervention and automates Incident/SR resolution.

New Preview Button for BI Reports

The users can now preview the BI Reports while creating or modifying configurations for the BI Dashboards.

Endpoint Automation

The Endpoint Automation is introduced in the SummitAI Asset Management application with features, such as configuring Scripts on Endpoints, scheduling Script execution, configuring Incident and Action Templates, and mapping Profiles to Asset Groups.