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<< Alps << Alps HF01 << Alps SP1 << Alps SP1 HF01 << Alps SP1 HF02 << Alps SP1 HF03 << Alps SP1 HF04 << Alps SP1 HF05 << Alps SP1 HF06 << Alps SP1 HF07 << Alps SP1 HF08 << Alps SP1 HF09 << Alps SP1 HF10 << Alps SP1 HF11 << Alps SP1 HF12 << Alps SP1 HF13 << Alps SP1 HF14 << Alps SP1 HF15 << Alps SP1 HF16 << Alps SP1 HF17 << Alps SP1 HF18 << Alps SP1 |
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Installation, Configuration, and Upgrade
The following sections provide information related to installation, configuration, and upgrade of the SummitAI application:
- Important Notes About v4.1.4 Setup and Installation
- Patch Update for .NET Framework
- /wiki/spaces/ALPS/pages/21487490
- SummitAI Upgrade Steps
- Installing PsExec Tool
- Post Installation Steps
- Oracle and IBM Client Configuration
- Online Help Upgrade
- BI Reports
- Maximum File Size for Attachments
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Points to be Noted During v4.1.4 Installation
- While installing the v4.1.4 Web setup on the SummitAI Server, ensure to install English OS and English supported DB only. Furthermore, the SummitAI Proxy Data Collector service needs to be installed on the English OS Server.
- The Web URL created on English OS Server can be accessed through the Client Machines, which have another language OS, such as English, Chinese, Japanese, and so on. This enables the end users to use the Web URL created in the English OS Server and access SummitAI Suite applications for inputting data in different languages.
- The SUMMIT Proxy can be installed on the Client Servers, which has other language OS, such as English, Chinese, Japanese, and so on.
Double-Byte Character Support for SummitAI IT Management Suite
To enable multi-language support for SummitAI IT Management Suite, a basic support for double-byte characters is activated. Now, the application accepts the inputs in any of the language it is typed in and stores it in the same language in the database tables. Whenever required, the data is retrieved and displayed in the respective languages on the GUI.
In the v4.1.4 release, the SummitAI application Graphical User Interface (GUI) is displayed in English. However, the end users can enter the input data or text in any of the languages, such as English, Chinese, Japanese, and so on in the text editable fields.
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In v4.1.4 release, entering text in the E-mail Address and Password fields are supported only in English language. Hence, it is highly recommended to enter the data in the E-mail Address and Password fields on any of the pages for the application in English language only. While logging into the application or configuring the user details, or in any other pages within the application, wherever there is a need to enter the e-mail address and password details, ensure to enter the text in English language. If you enter the details in any other language, the Application throws an error. |
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For .NET Framework 3.5 software, Microsoft has released a patch. It is recommended to apply the .NET Framework 3.5 Service Pack 1 (MS KB 958481, 958483, 958484 patches) after the successful installation of v4.1.4 SummitAI IT Management Suite setup on the SummitAI Server. This helps to avoid occurring of unforeseen errors in the application. You can download the patch from the http://support.microsoft.com/kb/959209 link.
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After the successful deployment of the patches mentioned above, please restart the IIS on SummitAI Server. |
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To upgrade the database of the SummitAI Suite from the prior version v4.1.4 hotfix to Alps SP1 HF23, do the following:
- Assumptions
- Pre Upgrade Steps
- Database Upgrade from v4.1.4 Hotfix To v5.7 SP5
- Database Upgrade from v5.7 SP5 to Alps
- Database Upgrade from Alps to Alps HF01
- Database Upgrade from ALPS HF01 to ALPS SP1
- Database Upgrade from ALPS SP1 to ALPS SP1 HF01
- Database Upgrade from ALPS SP1 HF01 to ALPS SP1 HF02
- Database Upgrade from ALPS SP1 HF02 to ALPS SP1 HF03
- Database Upgrade from ALPS SP1 HF03 to ALPS SP1 HF04
- Database Upgrade from ALPS SP1 HF04 to ALPS SP1 HF05
- Database Upgrade from ALPS SP1 HF05 to ALPS SP1 HF06
- Database Upgrade from ALPS SP1 HF06 to ALPS SP1 HF07
- Database Upgrade from ALPS SP1 HF07 to ALPS SP1 HF08
- Database Upgrade from ALPS SP1 HF08 to ALPS SP1 HF09
- Database Upgrade from ALPS SP1 HF09 to ALPS SP1 HF10
- Database Upgrade from ALPS SP1 HF10 to ALPS SP1 HF11
- Database Upgrade from ALPS SP1 HF11 to ALPS SP1 HF12
- Database Upgrade from ALPS SP1 HF12 to ALPS SP1 HF13
- Database Upgrade from ALPS SP1 HF13 to ALPS SP1 HF14
- Database Upgrade from ALPS SP1 HF14 to ALPS SP1 HF15
- Database Upgrade from ALPS SP1 HF15 to ALPS SP1 HF16
- Database Upgrade from ALPS SP1 HF16 to ALPS SP1 HF17
- Database Upgrade from ALPS SP1 HF17 to ALPS SP1 HF18
- Database Upgrade from ALPS SP1 HF18 to ALPS SP1 HF19
- Database Upgrade from ALPS SP1 HF19 to ALPS SP1 HF20
- Database Upgrade from ALPS SP1 HF20 to ALPS SP1 HF21
- Database Upgrade from ALPS SP1 HF21 to ALPS SP1 HF22
- Database Upgrade from ALPS SP1 HF22 to ALPS SP1 HF23
- Database Upgrade in BI Report and Global Search
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Before executing the database upgrade scripts, it is assumed that you have successfully installed the SummitAI Suite base version 4.1.4 hotfix or above.
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Before you start with the database upgrade of SummitAI, we recommend that you perform the following:
- On the SummitAI Database Server, open the Microsoft SQL Server Management Studio tool. Connect to the SummitAI database Instance. Take the backup of the complete SummitAI database.
- On the SummitAI Server, ensure that you take a backup of the folders where the attachment files are saved. In general, the attachment files are saved in the application root directory.
Note For installing BI Reports (Alps onwards releases) ensure you contact SummitAI Support and Implementation team. This is a one time script and needs to be executed only once. It does not require execution for every upgrade.
For example, if you have executed the script to install BI Reports in Alps SP1 HF23 Release, you need not execute it in ALPS SP1 HF24 Release.
Application Root Directory: \\SummitWeb\<databasename>-ModuleCode-Attachments.
Example of the Attachment Files folder name is ‘summitDB-im-attachments’, where summitDB is the database name, im is the module code for Incident Management and attachments is the folder name.
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To perform the database upgrade from v4.1.4 hotfix to v5.7 SP5, do the following:
Schema Version | Upgrade Script | Upgraded Schema Version |
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v4.1.4 HF | Please download the scripts from below path which having the upgrade scripts rom v4.1.4 HF to v5.7SP5 | v5.7 Sp5 |
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To perform the database upgrade from v5.7 SP5 to Alps, do the following:
Schema Version | Upgrade Script | Upgraded Schema Version |
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V5.7 SP5 | 1.Summitupgrade_v5.7SP5_B005_02Jan2019_to_Alps_01Apr2019.sql Note:
| Alps |
All the upgrade script files are available along with SummitAI installer files.
Upgrade Folder Path: <Summit installer CD>\Summit<version no>\UpgradeScripts\
Example: ..\\SummitAIALPSUpgradeScripts\
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To perform the database upgrade from Alps to Alps HF01, do the following:
Schema Version | Upgrade Script | Upgraded Schema Version |
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Alps | 2. Summitupgrade_Alps_01April2019_to_AlpsHF01_B006_6thMay2019.sql | Alps HF01 |
All the upgrade script files are available along with SummitAI installer files.
Upgrade Folder Path: <Summit installer CD>\Summit<version no>\UpgradeScripts\
Example: ..\\SummitAIALPSUpgradeScripts\
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To perform the database upgrade from Alps to Alps SP1, do the following:
Schema Version | Upgrade Script | Upgraded Schema Version |
Alps HF01 | 3.Summitupgrade_ALPS_HF01_B006_6thMay2019_to_ALPS_SP1_B006_4thJune2019.sql | Alps SP1 |
All the upgrade script files are available along with SummitAI installer files.
Upgrade Folder Path: <Summit installer CD>\Summit<version no>\UpgradeScripts\
Example: ..\\SummitvALPSUpgradeScripts\
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To perform the database upgrade from Alps to Alps SP1 HF01, do the following:
Schema Version | Upgrade Script | Upgraded Schema Version |
Alps SP1 | 4.Summitupgrade_ALPS_SP1_B006_4thJune2019_to_ALPS_SP1_HF01_B004_20th June2019.sql | Alps SP1 HF01 |
All the upgrade script files are available along with SummitAI installer files.
Upgrade Folder Path: <Summit installer CD>\Summit<version no>\UpgradeScripts\
Example: ..\\SummitvALPSUpgradeScripts\
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To perform the database upgrade from Alps SP1 HF01 to Alps SP1 HF02, do the following:
Schema Version | Upgrade Script | Upgraded Schema Version |
Alps SP1 HF01 | 5.Summitupgrade_ALPS_SP1_HF01_B004_20thJune2019_to_ALPS_SP1_HF02_B007_21st Aug2019.sql | Alps SP1 HF02 |
All the upgrade script files are available along with SummitAI installer files.
Upgrade Folder Path: <Summit installer CD>\Summit<version no>\UpgradeScripts\
Example: ..\\SummitvALPSUpgradeScripts\
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To perform the database upgrade from Alps SP1 HF02 to Alps SP1 HF03, do the following:
Schema Version | Upgrade Script | Upgraded Schema Version |
Alps SP1 HF02 | 6.Summitupgrade_ALPS_SP1_HF02_B007_21st Aug2019_to_ALPS_SP1_HF03_B006_30thSep2019.sql | Alps SP1 HF03 |
All the upgrade script files are available along with SummitAI installer files.
Upgrade Folder Path: <Summit installer CD>\Summit<version no>\UpgradeScripts\
Example: ..\\SummitvALPSUpgradeScripts\
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To perform the database upgrade from Alps SP1 HF03 to Alps SP1 HF04, do the following:
Schema Version | Upgrade Script | Upgraded Schema Version |
Alps SP1 HF03 | 7.Summitupgrade_ALPS_SP1_HF03_B006_30thSep2019_to_ALPS_SP1HF04_B004_31stOct2019.sql | Alps SP1 HF04 |
All the upgrade script files are available along with SummitAI installer files.
Upgrade Folder Path: <Summit installer CD>\Summit<version no>\UpgradeScripts\
Example: ..\\SummitvALPSUpgradeScripts\
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To perform the database upgrade from Alps SP1 HF04 to Alps SP1 HF05, do the following:
Schema Version | Upgrade Script | Upgraded Schema Version |
Alps SP1 HF04 | 8.Summitupgrade_ALPS_SP1HF04_B004_31stOct2019_to_ALPS_SP1HF05_B005_30thNov2019.sql | Alps SP1 HF05 |
All the upgrade script files are available along with SummitAI installer files.
Upgrade Folder Path: <Summit installer CD>\Summit<version no>\UpgradeScripts\
Example: ..\\SummitvALPSUpgradeScripts\
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To perform the database upgrade from Alps SP1 HF05 to Alps SP1 HF06, do the following:
Schema Version | Upgrade Script | Upgraded Schema Version |
Alps SP1 HF05 | 9.Summitupgrade_ALPS_SP1HF05_B005_30thNov019_to_ALPS_SP1HF06_B004_31stDec2019.sql | Alps SP1 HF06 |
All the upgrade script files are available along with SummitAI installer files.
Upgrade Folder Path: <Summit installer CD>\Summit<version no>\UpgradeScripts\
Example: ..\\SummitvALPSUpgradeScripts\
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To perform the database upgrade from Alps SP1 HF06 to Alps SP1 HF07, do the following:
Schema Version | Upgrade Script | Upgraded Schema Version |
Alps SP1 HF06 | 10.Summitupgrade_ALPS_SP1HF06_B004_31stDec2019_to_ALPS_SP1HF07_B005_31stJan2020.sql | Alps SP1 HF07 |
All the upgrade script files are available along with SummitAI installer files.
Upgrade Folder Path: <Summit installer CD>\Summit<version no>\UpgradeScripts\
Example: ..\\SummitvALPSUpgradeScripts\
Anchor Database Upgrade from ALPS SP1 HF07 to ALPS SP1 HF08 Database Upgrade from ALPS SP1 HF07 to ALPS SP1 HF08
Database Upgrade from ALPS SP1 HF07 to ALPS SP1 HF08
Database Upgrade from ALPS SP1 HF07 to ALPS SP1 HF08 | |
Database Upgrade from ALPS SP1 HF07 to ALPS SP1 HF08 |
To perform the database upgrade from Alps SP1 HF07 to Alps SP1 HF08, do the following:
Schema Version | Upgrade Script | Upgraded Schema Version |
Alps SP1 HF07 | 11.Summitupgrade_ALPS_SP1HF07_B005_31stJan2020_to_ALPS_SP1HF08_B004_28thFebruary2020.sql | Alps SP1 HF08 |
All the upgrade script files are available along with SummitAI installer files.
Upgrade Folder Path: <Summit installer CD>\Summit<version no>\UpgradeScripts\
Example: ..\\SummitvALPSUpgradeScripts\
Anchor Database Upgrade from ALPS SP1 HF08 to ALPS SP1 HF09 Database Upgrade from ALPS SP1 HF08 to ALPS SP1 HF09
Database Upgrade from ALPS SP1 HF08 to ALPS SP1 HF09
Database Upgrade from ALPS SP1 HF08 to ALPS SP1 HF09 | |
Database Upgrade from ALPS SP1 HF08 to ALPS SP1 HF09 |
To perform the database upgrade from Alps SP1 HF08 to Alps SP1 HF09, do the following:
Schema Version | Upgrade Script | Upgraded Schema Version |
Alps SP1 HF08 | 12.Summitupgrade_ALPS_SP1HF08_B004_28thFeb2020_to_ALPS_SP1HF09_B004_31stMar2020.sql | Alps SP1 HF09 |
All the upgrade script files are available along with SummitAI installer files.
Upgrade Folder Path: <Summit installer CD>\Summit<version no>\UpgradeScripts\
Example: ..\\SummitvALPSUpgradeScripts\
Anchor Database Upgrade from ALPS SP1 HF09 to ALPS SP1 HF10 Database Upgrade from ALPS SP1 HF09 to ALPS SP1 HF10
Database Upgrade from ALPS SP1 HF09 to ALPS SP1 HF10
Database Upgrade from ALPS SP1 HF09 to ALPS SP1 HF10 | |
Database Upgrade from ALPS SP1 HF09 to ALPS SP1 HF10 |
To perform the database upgrade from Alps SP1 HF09 to Alps SP1 HF10, do the following:
Schema Version | Upgrade Script | Upgraded Schema Version |
Alps SP1 HF09 | 13.Summitupgrade_ALPS_SP1HF09_B004_31stMar2020_to_ALPS_SP1HF10_B004_30thApr2020.sql | Alps SP1 HF10 |
All the upgrade script files are available along with SummitAI installer files.
Upgrade Folder Path: <Summit installer CD>\Summit<version no>\UpgradeScripts\
Example: ..\\SummitvALPSUpgradeScripts\
Anchor Database Upgrade from ALPS SP1 HF10 to ALPS SP1 HF11 Database Upgrade from ALPS SP1 HF10 to ALPS SP1 HF11
Database Upgrade from ALPS SP1 HF10 to ALPS SP1 HF11
Database Upgrade from ALPS SP1 HF10 to ALPS SP1 HF11 | |
Database Upgrade from ALPS SP1 HF10 to ALPS SP1 HF11 |
To perform the database upgrade from Alps SP1 HF10 to Alps SP1 HF11, do the following:
Schema Version | Upgrade Script | Upgraded Schema Version |
Alps SP1 HF10 | 14.Summitupgrade_ALPS_SP1HF10_B004_30thApr2020_to_ALPS_SP1HF11_B005_31stMay2020.sql Note:
| Alps SP1 HF11 |
All the upgrade script files are available along with SummitAI installer files.
Upgrade Folder Path: <Summit installer CD>\Summit<version no>\UpgradeScripts\
Example: ..\\SummitvALPSUpgradeScripts\
Anchor Database Upgrade from ALPS SP1 HF11 to ALPS SP1 HF12 Database Upgrade from ALPS SP1 HF11 to ALPS SP1 HF12
Database Upgrade from ALPS SP1 HF11 to ALPS SP1 HF12
Database Upgrade from ALPS SP1 HF11 to ALPS SP1 HF12 | |
Database Upgrade from ALPS SP1 HF11 to ALPS SP1 HF12 |
To perform the database upgrade from Alps SP1 HF11 to Alps SP1 HF12, do the following:
Schema Version | Upgrade Script | Upgraded Schema Version |
Alps SP1 HF11 | 15.Summitupgrade_ALPS_SP1HF11_B005_31stMay2020_to_ALPS_SP1HF12_B003_30thJune2020.sql Note:
| Alps SP1 HF12 |
All the upgrade script files are available along with SummitAI installer files.
Upgrade Folder Path: <Summit installer CD>\Summit<version no>\UpgradeScripts\
Example: ..\\SummitvALPSUpgradeScripts\
Anchor Database Upgrade from ALPS SP1 HF12 to ALPS SP1 HF13 Database Upgrade from ALPS SP1 HF12 to ALPS SP1 HF13
Database Upgrade from ALPS SP1 HF12 to ALPS SP1 HF13
Database Upgrade from ALPS SP1 HF12 to ALPS SP1 HF13 | |
Database Upgrade from ALPS SP1 HF12 to ALPS SP1 HF13 |
To perform the database upgrade from Alps SP1 HF12 to Alps SP1 HF13, do the following:
Schema Version | Upgrade Script | Upgraded Schema Version |
Alps SP1 HF12 | 16.Summitupgrade_ALPS_SP1HF12_B003_30thJune2020_to_ALPS_SP1HF13_B003_5thAug2020.sql Note:
| Alps SP1 HF13 |
All the upgrade script files are available along with SummitAI installer files.
Upgrade Folder Path: <Summit installer CD>\Summit<version no>\UpgradeScripts\
Example: ..\\SummitvALPSUpgradeScripts\
Anchor Database Upgrade from ALPS SP1 HF13 to ALPS SP1 HF14 Database Upgrade from ALPS SP1 HF13 to ALPS SP1 HF14
Database Upgrade from ALPS SP1 HF13 to ALPS SP1 HF14
Database Upgrade from ALPS SP1 HF13 to ALPS SP1 HF14 | |
Database Upgrade from ALPS SP1 HF13 to ALPS SP1 HF14 |
To perform the database upgrade from Alps SP1 HF13 to Alps SP1 HF14, do the following:
Schema Version | Upgrade Script | Upgraded Schema Version |
Alps SP1 HF13 | 17.Summitupgrade_ALPS_SP1HF13_B003_5thAug2020_to_ALPS_SP1HF14_B006_2ndSep2020.sql Note:
| Alps SP1 HF14 |
All the upgrade script files are available along with SummitAI installer files.
Upgrade Folder Path: <Summit installer CD>\Summit<version no>\UpgradeScripts\
Example: ..\\SummitvALPSUpgradeScripts\
Anchor Database Upgrade from ALPS SP1 HF14 to ALPS SP1 HF15 Database Upgrade from ALPS SP1 HF14 to ALPS SP1 HF15
Database Upgrade from ALPS SP1 HF14 to ALPS SP1 HF15
Database Upgrade from ALPS SP1 HF14 to ALPS SP1 HF15 | |
Database Upgrade from ALPS SP1 HF14 to ALPS SP1 HF15 |
To perform the database upgrade from Alps SP1 HF14 to Alps SP1 HF15, do the following:
Schema Version | Upgrade Script | Upgraded Schema Version |
Alps SP1 HF14 | 18.Summitupgrade_ALPS_SP1HF14_B006_2ndSep2020_to_ALPS_SP1HF15_B003_30thSep2020.sql Note:
| Alps SP1 HF15 |
All the upgrade script files are available along with SummitAI installer files.
Upgrade Folder Path: <Summit installer CD>\Summit<version no>\UpgradeScripts\
Example: ..\\SummitvALPSUpgradeScripts\
Anchor Database Upgrade from ALPS SP1 HF15 to ALPS SP1 HF16 Database Upgrade from ALPS SP1 HF15 to ALPS SP1 HF16
Database Upgrade from ALPS SP1 HF15 to ALPS SP1 HF16
Database Upgrade from ALPS SP1 HF15 to ALPS SP1 HF16 | |
Database Upgrade from ALPS SP1 HF15 to ALPS SP1 HF16 |
To perform the database upgrade from Alps SP1 HF15 to Alps SP1 HF16, do the following:
Schema Version | Upgrade Script | Upgraded Schema Version |
Alps SP1 HF15 | 19.Summitupgrade_ALPS_SP1HF15_B003_30thSep2020_to_ALPS_SP1HF16_B001_30thOct2020.sql Note:
| Alps SP1 HF16 |
All the upgrade script files are available along with SummitAI installer files.
Upgrade Folder Path: <Summit installer CD>\Summit<version no>\UpgradeScripts\
Example: ..\\SummitvALPSUpgradeScripts\
Anchor Database Upgrade from ALPS SP1 HF16 to ALPS SP1 HF17 Database Upgrade from ALPS SP1 HF16 to ALPS SP1 HF17
Database Upgrade from ALPS SP1 HF16 to ALPS SP1 HF17
Database Upgrade from ALPS SP1 HF16 to ALPS SP1 HF17 | |
Database Upgrade from ALPS SP1 HF16 to ALPS SP1 HF17 |
To perform the database upgrade from Alps SP1 HF16 to Alps SP1 HF17, do the following:
Schema Version | Upgrade Script | Upgraded Schema Version |
Alps SP1 HF16 | 20.Summitupgrade_ALPS_SP1HF16_B001_30thOct2020_to_ALPS_SP1HF17_B003_11thDec2020.sql Note:
| Alps SP1 HF17 |
All the upgrade script files are available along with SummitAI installer files.
Upgrade Folder Path: <Summit installer CD>\Summit<version no>\UpgradeScripts\
Example: ..\\SummitvALPSUpgradeScripts\
Anchor Database Upgrade from ALPS SP1 HF17 to ALPS SP1 HF18 Database Upgrade from ALPS SP1 HF17 to ALPS SP1 HF18
Database Upgrade from ALPS SP1 HF17 to ALPS SP1 HF18
Database Upgrade from ALPS SP1 HF17 to ALPS SP1 HF18 | |
Database Upgrade from ALPS SP1 HF17 to ALPS SP1 HF18 |
To perform the database upgrade from Alps SP1 HF17 to Alps SP1 HF18, do the following:
Schema Version | Upgrade Script | Upgraded Schema Version |
Alps SP1 HF17 | 21.Summitupgrade_ALPS_SP1HF17_B003_11thDec2020_to_ALPS_SP1HF18_B003_1stFeb2021.sql Note:
| Alps SP1 HF18 |
All the upgrade script files are available along with SummitAI installer files.
Upgrade Folder Path: <Summit installer CD>\Summit<version no>\UpgradeScripts\
Example: ..\\SummitvALPSUpgradeScripts\
Anchor Database Upgrade from ALPS SP1 HF18 to ALPS SP1 HF19 Database Upgrade from ALPS SP1 HF18 to ALPS SP1 HF19
Database Upgrade from ALPS SP1 HF18 to ALPS SP1 HF19
Database Upgrade from ALPS SP1 HF18 to ALPS SP1 HF19 | |
Database Upgrade from ALPS SP1 HF18 to ALPS SP1 HF19 |
To perform the database upgrade from Alps SP1 HF18 to Alps SP1 HF19, do the following:
Schema Version | Upgrade Script | Upgraded Schema Version |
Alps SP1 HF18 | 22.Summitupgrade_ALPS_SP1HF18_B003_1stFeb2021_to_ALPS_SP1HF19_B002_28thFeb2021.sql Note:
| Alps SP1 HF19 |
All the upgrade script files are available along with SummitAI installer files.
Upgrade Folder Path: <Summit installer CD>\Summit<version no>\UpgradeScripts\
Example: ..\\SummitvALPSUpgradeScripts\
Anchor Database Upgrade from ALPS SP1 HF19 to ALPS SP1 HF20 Database Upgrade from ALPS SP1 HF19 to ALPS SP1 HF20
Database Upgrade from ALPS SP1 HF19 to ALPS SP1 HF20
Database Upgrade from ALPS SP1 HF19 to ALPS SP1 HF20 | |
Database Upgrade from ALPS SP1 HF19 to ALPS SP1 HF20 |
To perform the database upgrade from Alps SP1 HF19 to Alps SP1 HF20, do the following:
Schema Version | Upgrade Script | Upgraded Schema Version |
Alps SP1 HF19 | 23. Summitupgrade_ALPS_SP1HF19_B002_28thFeb2021_to_ALPS_SP1HF20_B002_31stMar2021.sql Note:
| Alps SP1 HF20 |
All the upgrade script files are available along with SummitAI installer files.
Upgrade Folder Path: <Summit installer CD>\Summit<version no>\UpgradeScripts\
Example: ..\\SummitvALPSUpgradeScripts\
Anchor Database Upgrade from ALPS SP1 HF20 to ALPS SP1 HF21 Database Upgrade from ALPS SP1 HF20 to ALPS SP1 HF21
Database Upgrade from ALPS SP1 HF20 to ALPS SP1 HF21
Database Upgrade from ALPS SP1 HF20 to ALPS SP1 HF21 | |
Database Upgrade from ALPS SP1 HF20 to ALPS SP1 HF21 |
To perform the database upgrade from Alps SP1 HF20 to Alps SP1 HF21, do the following:
Schema Version |
Upgrade Script | Upgraded Schema Version |
Alps SP1 HF20 | 24. Summitupgrade_ALPS_SP1HF20_B002_31stMarch2021_to_ALPS_SP1HF21_31stMay2021.sql Note:
| Alps SP1 HF21 |
All the upgrade script files are available along with SummitAI installer files.
Upgrade Folder Path: <Summit installer CD>\Summit<version no>\UpgradeScripts\
Example: ..\\SummitvALPSUpgradeScripts\
Anchor Database Upgrade from ALPS SP1 HF21 to ALPS SP1 HF22 Database Upgrade from ALPS SP1 HF21 to ALPS SP1 HF22
Database Upgrade from ALPS SP1 HF21 to ALPS SP1 HF22
Database Upgrade from ALPS SP1 HF21 to ALPS SP1 HF22 | |
Database Upgrade from ALPS SP1 HF21 to ALPS SP1 HF22 |
To perform the database upgrade from Alps SP1 HF21 to Alps SP1 HF22, do the following:
Schema Version |
Upgrade Script | Upgraded Schema Version |
Alps SP1 HF21 | 25. Summitupgrade_ALPS_SP1HF21_B002_31stMay2021_to_ALPS_SP1HF22_B001_30thJune2021.sql Note:
| Alps SP1 HF22 |
All the upgrade script files are available along with SummitAI installer files.
Upgrade Folder Path: <Summit installer CD>\Summit<version no>\UpgradeScripts\
Example: ..\\SummitvALPSUpgradeScripts\
Anchor Database Upgrade from ALPS SP1 HF22 to ALPS SP1 HF23 Database Upgrade from ALPS SP1 HF22 to ALPS SP1 HF23
Database Upgrade from ALPS SP1 HF22 to ALPS SP1 HF23
Database Upgrade from ALPS SP1 HF22 to ALPS SP1 HF23 | |
Database Upgrade from ALPS SP1 HF22 to ALPS SP1 HF23 |
To perform the database upgrade from Alps SP1 HF22 to Alps SP1 HF23, do the following:
Schema Version |
Upgrade Script | Upgraded Schema Version |
Alps SP1 HF22 | 26. Summitupgrade_ALPS_SP1HF22_B001_30thJune2021_to_ALPS_SP1HF23_B001_30thJuly2021.sql Note:
| Alps SP1 HF23 |
All the upgrade script files are available along with SummitAI installer files.
Upgrade Folder Path: <Summit installer CD>\Summit<version no>\UpgradeScripts\
Example: ..\\SummitvALPSUpgradeScripts\
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To perform the database upgrade in BI Report and Global Search script, do the following:
Schema Version | Upgrade Script | Upgraded Schema Version |
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BI-Report and Global Search | 27. SummitMigrationscripts_enable_BIReport_GlobalSearch
Note:
SummitAI Global Search (Mandatory)
Note:
WithGDPR_Enablescripts
Run this script in case GDPR is enabled for the client Enable BI Reports (Alps) (IZENDA 7 – Reports)
Note: For installing BI Reports (Alps), please contact SummitAI Support and Implementation team. It is a one-time script that once executed does not require execution for every upgrade. | Alps SP1 HF23 |
All the upgrade script files are available along with SummitAI installer files.
Upgrade Folder Path: <Summit installer CD>\Summit<version no>\UpgradeScripts\
Example: ..\\SummitvALPSUpgradeScripts\
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SummitAI uses Microsoft Ps Exec tool to perform the following activities:
- SummitAI IT Operations Management: MS Exchange Monitoring
- Asset Management: Remote Software Delivery
- Incident Management: Service Assist
Ensure to install the Ps Exec tool on the SummitAI Server, if it does not already exist.
Download link: http://technet.microsoft.com/en-us/sysinternals/bb897553
Place the downloaded psexec.exe file under the following SummitAI installer folder:
..\\Bin\TOOLS\PS\psexec.exe
Example: c:\Inetpub\wwwroot\SummitWeb\Bin\TOOLS\PS\psexec.exe
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Post installation of the SummitAI application setup, Izenda API Physical Path manually configured to the proper path. Physical Path: <Installation Directory>\API\Izenda7\
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The APIs for the various modules, Incident, IT Operations, Asset, and BI Reports (Alps) are part of the SummitAI Application setup. |
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The Oracle and IBM client configurations are done to monitor the Oracle and IBM databases, respectively.
Oracle Client Configuration
To configure Oracle client, perform the following:
- Open the URL http://www.oracle.com/technetwork/database/windows/downloads/utilsoft-087491.html. Alternatively, you can open the URL http://symphonysummit.blob.core.windows.net/customer-build/ODAC1120320Xcopy_32bit.zip.
- Download the ODAC component ODAC1120320Xcopy_32bit.zip.
- Extract the .zip folder to the <<drive>>:\extracted folder.
- Run the command, cd “C:\ SummitAI \ODAC1120320Xcopy_32bit”, to change directory to the extracted folder, cd <<drive>>:\extracted folder.
- Run the command, install.bat odp.net20 c:\oracle\11.2\odac odac11, to install Oracle Data Access Components.
- Add the following paths of the installed ODAC components in the Environment Variables of the system:
- C:\oracle\11.2\odac
- C:\oracle\11.2\odac\bin
To add these paths in the Environment Variables, perform the following:
- Click Start, right-click Computer, and then click Properties.
- On the left side of the Control Panel, click Advanced system settings. The System Properties pop-up page is displayed.
- On the System Properties pop-up page, click the Environment Variables button under the Advanced tab. The Environment Variables pop-up page is displayed.
- On the Environment Variables pop-up page, in the System variable section, double-click the variable, Path, to edit it.
- On the Edit System Variable pop-up page, in the Variable value field, add the text, C:\oracle\11.2\odac;C:\oracle\11.2\odac\bin, at the beginning of the existing text, and then click OK.
- Restart your system.
IBM Client Configuration
To configure the IBM client, perform the following steps:
- Open the URL http://www-01.ibm.com/support/docview.wss?rs=4020&uid=swg21385217. Alternatively, you can open the URL https://symphonysummit.blob.core.windows.net/prerequisites/ibm_data_server_client_winx64_v11.1.zip.
- On the following page, click IBM Data Server Client.
- In the IBM Data Server Client section, select IBM Data Server Client (Windows AMD64 and Intel EM64T) option, and then click Continue.
- Fill in the required details, and then click I confirm.
- The .exe file is downloaded. You can install the file to connect to the IBM Database Server.
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While upgrading from earlier version of SUMMIT to v5.7 SP1 HF01, perform the following steps for Online Help configuration:
Delete the existing Online Help folder (~/Webfiles/OnlineHelp) and add new Online Help folder from 5.7 SP1 HF01 upgrade files.
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While upgrading from earlier version of SummitAI to v5.7 SP1 HF01, perform the following steps for BI report configuration:
- Add the below tag in web.config file and remove the Izenda.config file from (~/Webfiles/) <add key="Izenda:LicenseKey" value="T370 Symphony Summit +DASH +MAPS +LANG +FORMS +VISION+FUSION|Enterprise|6.8|09/30/2016|0|0|0|M|YG6YSZE"/>
- Delete the existing Reporting folder(~/Webfiles/Reporting) and add new Reporting folder from 5.7 SP1 HF01 upgrade files
- Update the SMTP configuration details in web.config instead of izenda.config
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The default maximum file attachment size is 4 MB. This value can be configured using the following keys in the web.config file:
<add key="All:MaxAttachmentSize" value="4" />
However, it is recommended to keep the maximum file size limit to 8 MB for best system performance.
Reference Documents
SummitAI IT Management Suite document library comprises the following list of documents:
- SummitAI Service Management Online Help (Alps SP1)
- SummitAI Asset Management Online Help (Alps SP1)
- SummitAI IT Operations Management Online Help (Alps SP1)
- SummitAI Platform Online Help (Alps SP1)
- SummitAI Procurement Online Help (Alps SP1)
- SummitAI Alps SP1 Installation Guide
- SummitAI Proxy Agent Installation Guide for Alps SP1
- SummitAI IT Operations Management Monitoring Parameters List (Alps)
For all other documents, please contact the SummitAI Support Team.
Support
If you need any technical assistance from the SummitAI Support Team, contact at https://support.symphonysummit.com/ or send an e-mail to summitsupport@symphonysummit.com
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