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What's New | Customer Fixed Issues and Known Issues | Prerequisites | Installation, Configuration, and Upgrade |
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Requirements
This section describes the hardware and software requirements for SummitAI IT Management Suite. For more information on Hardware and Software requirements on SummitAI Service Automation, please refer to the following installation guides, in addition to the SummitAI Hardware and Software requirements:
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AI services need additional resources. For information, please contact the SummitAI Support team. |
Application Server
In the Application Server, need to install the below plugin for TLS1.2 enable.
Microsoft OLE DB Driver for SQL Server 18.2.2.0 (x64, x86 – Depends on the environment)
Note title Note When prerequisite is not applied, a pop-up to install plugin is displayed while performing the SummitAI Application Setup.
Minimum Hardware Requirements
- Intel Xeon Quad Core processor or equivalent
- 8 GB of RAM
- 250 GB Hard Disk (Minimum 100 GB)
Minimum Software Requirements
- Windows 2008 R2 Enterprise edition or later
- IIS 7.0 or above (Web Server)
- Dot Net Framework version 4.6.2 and above
- ASP.NET State Service start type with Automatic
Proxy Server
Minimum Hardware Requirements
- Intel Xeon Quad Core processor or equivalent
- 8 GB of RAM
- 250 GB Hard Disk (Minimum 100 GB)
Minimum Software Requirements
- Windows 2008 R2 Enterprise edition or later
- IIS 7.0 or above (Web Server)
- Dot Net Framework 4.6.2 and above
- ASP.NET State Service start type with Automatic
Browser Compatibility
Microsoft Edge version 40.15063.674.0 or above
Firefox version 30 or above
Note title Note: While uploading the license information for SummitAI application using Mozilla Firefox version 42.0, an error message, “Incorrect License File!”, is displayed. This is a known issue reported by SummitAI QA team. This issue is fixed in the later versions of the Mozilla Firefox browser.
Chrome version 30 or above
- Safari version 5.1.7
When viewing the Application, it is best to view at 1366 x 768 screen resolution.
Database Server
Minimum Hardware Requirements
- Intel Xeon Quad Core processor or equivalent
- 8 GB of RAM
- 250 GB Hard Disk (Minimum 100 GB)
Minimum Software Requirements
- Windows 2008 R2 or later
- SQL Server 2008 R2 Standard/Enterprise
Additionally, the following SQL Server editions are supported:
- SQL Server 2012 Standard/Enterprise
- SQL Server 2014 Standard/Enterprise
- SQL Server 2016 Standard/Enterprise
SQL Server 2019 on Windows 2019
Note title Note In order to Support Summit Application with SQL Server 2019 Database, the Customer Environment must be upgraded to SQL Server 2019 with latest CU-1.
For example, if latest is CU10 then the recommended upgrade must be CU9 which is 10-1
The above mentioned minimum hardware and software requirements are for indicative purposes only. The application experience may not be the best on this minimum configuration. The performance and experience of the application depend on various factors including the customer environment. Please contact Symphony SummitAI Sales or Support Team to understand the implementation and deployment services provided to assess your specific needs.
Network Prerequisites
SummitAI Web Server
Application | Default Port |
Web Server Port | 80 or 443 (Configurable during installation) |
Mail Server Ports Help Desk: POP/SMTP/SMTPS Monitoring: SMTP | 110//25/465 25 |
SNMP | 161, 162 |
SSH/Telnet | 22/23 |
WMI – DCOM & RPC (If monitoring has to be done using WMI) | 135, 445, 5000, 5001 & 5002 (Changing Dynamic WMI ports to a limited port involve registry changes in target endpoints) |
Applications | Application-specific ports if applications are to be monitored. |
MSSQL Database Server Port | 1433 (Standard Port) |
DNS/LDAP (In Domain controllers, to enable AD-SSO, ADIMPORT) | 53/445 /389 |
Mail Server Port: SMTP (Cloud Instance) | SNMP Port No. 25 is blocked for cloud instances. User can use any custom port. However, it is recommended to use custom Port No. 587. |
SummitAI Orchestration Proxy Server
Application | Default Port |
Web Server Port | 80 or 443 (Configurable during installation) |
SNMP | 161, 162 |
SSH/Telnet | 22/23 |
WMI – DCOM & RPC (If monitoring has to be done using WMI) | 135, 445, 5000, 5001 & 5002 (Changing Dynamic WMI ports to a limited port involve registry changes in target endpoints) |
Applications | Application-specific ports if applications are to be monitored. |
Mail Server Port: SMTP (on Premise) | 25 |
SummitAI Orchestration API Server
Application | Default Port |
Web Server Port | 80 or 443 (Configurable during installation) |
MSSQL Database Server Port to DB Server | 1433 (Standard Port) |
Ports to be Opened in Firewall
For SummitAI Web Server - SummitAI Orchestration Proxy Server Communication (Registration and Replication):
SummitAI Role | Ports | Direction |
SummitAI Web Server | 80 or 443 (Default) | Inbound and Outbound |
SummitAI Proxy to SummitAI Web Server | 80 or 443 (Default) | Inbound and Outbound |
SummitAI Data Collector to SummitAI DB | 1433 (Standard Port) | Inbound and Outbound |
SummitAI Agent | 80 or 443 (Configurable during installation) | Inbound and Outbound |
Advanced Remote Desktop Features (Paid Version) | Webserver Listen: 8040 Relay Listen: 8041 | Inbound and Outbound |
Basic Remote Desktop (OOB Available) | 7900 (Default) | Inbound and Outbound |
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The ports mentioned above are the default ports. However, they are subject to change automatically based on the port availability. Please contact us, if you face any problem. The mode of communication between the SummitAI Web Server and SummitAI Proxy is, by default, HTTP and can be modified to HTTPS. |
Port Selection - SummitAI Proxy and SummitAI Agent
Port | Protocol | Service/ Process | Direction | Description | Encryption | Component |
443 | TCP | IIS | Inbound | To receive incoming Traffic from Proxy | SSL/TLS 1.0, TLS 1.1, TLS 1.2 | Data Collector |
Outbound | To send data from Proxy to Data Collector | SSL/TLS 1.0, TLS 1.1, TLS 1.2 | Proxy | |||
Inbound | To receive incoming Traffic from Asset Agent (for Windows and MAC) and Server Agent | SSL/TLS 1.0, TLS 1.1, TLS 1.2 | Proxy | |||
Outbound | To send traffic from Asset Agents to Proxy. | SSL/TLS 1.0, TLS 1.1, TLS 1.2 |
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Outbound | To send traffic from Asset Agents to Proxy. | SSL/TLS 1.0, TLS 1.1, | Asset MAC and Server Agents | |||
80 | TCP | IIS | Inbound | To receive incoming Traffic from Server Agent | - | Proxy |
Outbound | To send traffic from Server Agent to Proxy | - | Server Agent | |||
This Agent is designed to operate in the same LAN topology where SummitAI Orchestration Proxy Server is located. The data is pushed to SummitAI Proxy server, Proxy server encrypts the entire data frame with AES 256, and then transfers to Data collector on SSL channel, chronologically. | ||||||
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