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SummitAI Service Management Help
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Who are Administrators?
Administrators are the users with special privileges who can configure the SummitAI Suite as per the organization's requirements. They have access to configure the various options in the application, which are then available to the Analysts and End Users.
You, as an Administrator, can perform the following actions in the Change Management module:
- Configure the Change Management module, see Configuring Change Management Module
- Configuring the Custom Fields for Change Management, see Configuring Custom Fields for CM
- Configure the CAB members, see Configuring Change Advisory Board Members
- Configure the Change Manager, see Configuring Change Manager
- Configure Change Types, see Configuring Change Types
- Configure Defect Severity values, see Configuring Defect Severity
- Configure Defect Priority values, see Configuring Defect Priority
- Configure Closure Codes, see Configuring Closure Codes for CM
- Configuring Impact, see Configuring Impact for CM
- Configuring Priority, see Configuring Priority for CM
- Configuring Priority Matrix, see Configuring Priority Matrix CM
- Configuring Risk, see Configuring Risk
- Configuring System Impact, see Configuring System Impact CM
- Configuring Urgency, see Configuring Urgency CM
- Configuring Status, see Configuring Status 1
- Configuring Risk Questions and Answers, see Configuring Risk Questions and Answers
- Configuring Risk Matrix, see Configuring Risk Matrix
- Configuring Category, see Configuring Category
- Configuring Lead Period, see Configuring Lead Period
- Configuring Checklist, see Configuring Checklist CM
- Configuring Fields, see Configuring Fields
- Configuring Task Template, see Configuring Task Template
- Configuring PIR Reviewer, see Configuring PIR Reviewer
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