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You can use the following URL and get the attachment for required modules:

URL:  http://********/REST/Summit_RESTWCF.svc/RestService/Summit_GetAttachment

Note
titleNote:
  • Cluster storage configuration should be at API level.
  • The extension should be enabled in the Summit Application Settings (Valid Attachment Extensions).
Service NameHTTP Method
Summit_GetAttachment

POST

Sample Request

Below are the sample requests for different modules.

Ui tabs
Ui tab
titleIncident
Json Formattrue

Incident ManagementRequest Parameters

Parameter NameTypeDescriptionMandatory

TicketNo

GreenString

Ticket number of Incident.

GreenTrue

AttachmentFileName

GreenString

File name of attachment.

GreenTrue

eModule

GreenString

Module name.

Example: For Incident Management it is "IM"

GreenTrue

Sample Responsetrue
Ui tab
titleService Request
Json Formattrue

Service RequestRequest Parameters

Parameter NameTypeDescriptionMandatory

TicketNo

GreenString

Ticket number of Service Request.

GreenTrue

AttachmentFileName

GreenString

File name of attachment.

GreenTrue

eModule

GreenString

Module name.

Example: For Service Request it is "SR"

GreenTrue

Sample Responsetrue
Ui tab
titleChange Management
Json Formattrue

Change ManagementRequest Parameters

Parameter NameMandatoryDescriptionType

TicketNo

GreenString

Ticket number of Change Record.

GreenTrue

AttachmentFileName

GreenString

File name of attachment.

GreenTrue

eModule

GreenString

Module name.

Example: For Change Management it is "CM"

GreenTrue

Sample Responsetrue
Ui tab
titleProblem Management
Json Formattrue

Problem ManagementRequest Parameters

Parameter NameMandatoryDescriptionType

TicketNo

GreenString

Ticket number of Problem Record.

GreenTrue

AttachmentFileName

GreenString

File name of attachment.

GreenTrue

eModule

GreenString

Module name.

Example: For Problem Management it is "PM"

GreenTrue

Sample Responsetrue

Status and Error Codes

For more information, see Status and Error Messages

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