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You can retrieve suggestions of a Symptom using the following API Request with the entered the value for the SearchText parameter.
To authenticate the below API, see API Authentication and Authorization.
Service Name | HTTP Method |
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IM_SuggestSimilarSymptoms | POST |
Sample Request
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{ "ServiceName": "IM_SuggestSimilarSymptoms", "objCommonParameters": { "_ProxyDetails": { "APIKey": "XXXXXXXXXXXXXXXX", "ProxyID": 0, "ReturnType": "JSON", "AuthType": "APIKEY" }, "Instance": "IT Tec", "OrgID": "1", "SearchText": "test" } } |
Request Parameters
Parameter Name | Type | Description | Mandatory | ||||||||||||
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Instance |
| Name of the Instance. For Example: Info |
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OrgID |
| Unique Identification number of an Organization. By default, the value is 1. |
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SearchText |
| Name of the Keyword to retrieve the suggestions of a Symptom. |
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Sample Response
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{ "Errors": "", "Message": "", "Output": "", "TokenID": null, "OrgID": 0, "OutputObject": { "SymptomSuggestions": { "Symptoms": [ { "UID": 0, "Symptom": "Symptom: testing rule functionality for In-Progress state", "BaseUrl": null, "TemplateID": 1, "OrgID": 0, "UserID": 0, "LocationID": 0, "Instance": null, "CustomerMatrixID": 0, "Type": null, "IsEditable": false } ], "KBData": [ { "Original_FileName": null, "Renamed_FileName": null, "Image_Uid": null, "KB_ID": 1035, "KB_Subject": "all location test", "Active": true, "KB_Details": "", "KeyMatches": 1 } ] } } } |
Status and Error Codes
For more information, see Status and Error Messages.
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