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SummitAI Service Management Help

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The users can conduct the CAB meetings using Microsoft Teams and can discuss the risks and consequences of requested changes. 

Pre-requisite

On the CONFERENCE CALL - MICROSOFT TEAMS page (Admin > Advanced > Notifications > Conference Call > Select the Tenant > Click Filters on the ACTIONS panel >Select Conference Bridge Type as Microsoft Teams > Click SUBMIT > Click ADD NEW on the ACTIONS panel), configure Microsoft Teams as a conference bridge. For more information, see Configuring Conference Call

Starting CAB Meeting Through Microsoft Teams

To start a CAB meeting, perform the following steps:

  1. Click Change > User > CAB Meeting. The CAB MEETING page is displayed.

    CAB MEETING page
    Figure: CAB MEETING page

    Note
    titleNote:

    Under the LIST table, you can view the MS Teams Meeting Link hyperlink. Click the MS Teams Meeting Link hyperlink to start the meeting via Microsoft Teams directly from the List page.

    Also, once the meeting is scheduled the members added for the CAB meetings will receive the below meeting invite. Click the Click here to Join the meeting hyperlink to start the meeting using Microsoft Teams without logging into the application.

  2. On the CAB MEETING page, select the Tenant and click the required Subject hyperlink from the LIST



  3. Under the DETAILS section, click MS Teams Meeting Link hyperlink. The user redirected to https://teams.microsoft.com as shown in the following figure.
  4. Select Always allow teams.microsoft.com to open links of this type in the associated app check box and click Open Microsoft Teams as shown in the following figure to start the meeting in the Microsoft Teams application.



  5. The Microsoft Teams app opens as shown below.



  6. To turn on your video before a meeting, just select Turn camera on  and click Join now. By default, the camera is turned off. When your camera is off, you can see the camera icon has a bar over it Image Modified.

  7. Click Join now to join the meeting as shown below.

    Image Modified

  8. Click Leave to leave the meeting.

    Note
    titleNote:

    The below message is displayed only when users from two domain joins the same meeting via Microsoft Teams. In this case, the administrator (Meeting Requestor) has to allow the user to join the meeting.

    Image Modified


Meeting Controls

This section details the meeting controls of the Microsoft Teams.


Figure: Microsoft Teams - Meeting Controls


Figure: Microsoft Teams - More actions

  • Turn your camera on/off
    You might want to turn your video on and off over the course of a meeting. To turn camera on, go to the meeting controls and tap Turn camera on. If camera turned off, you will see that the camera icon has a bar over it (Image Modified).

  • Mute/ Unmute

    Click on the  (microphone) icon to mute yourself. When you mute yourself, you will see that the microphone icon has a bar over it (). To unmute yourself, click on the same icon again.

  • Share Content
    Using this option you can share your screen with the audience. Click icon and select the Desktop option (if you to want to share whole desktop) or select Window option (if you want to share a particular screen).

  • More Actions
    More actions can be taken for example Start recording, or to End meeting.

    • Start recording
    • End Meeting

  • Show conversation
    Click  (Show conversation) icon to view the Meeting Chat as shown below. Here you can chat with the Participants.


  • Show participants
    Click  (Show participants) icon to view the Participants as shown below.



  • Leave
    You can leave the meeting using the Leave option.


CHAT HISTORY


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