SummitAI Service Management Help
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What is Configuration Management Database (CMDB)?
The Configuration Management Database (CMDB) module maintains and manages an inventory of Configuration Items (CIs) in an organization. It stores attributes of CIs, version history, and relationship between the CIs. CMDB can be also used to store and maintain Software, Application, and Services as CIs.
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For more information on CMDB Best Practices, click this link. |
CMDB - Process Diagram
Figure: CMDB
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