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SummitAI Service Management Help

url

http://summitconfluence.symphonysummit.com:8090/display/PD/Service+Management
Contents
IT Clinic
End Users

Booking Appointment

Managing Appointments
Analysts
Managing Appointments
Administrators
Configuring Kiosk

End Users are the users of the organization's IT infrastructure. Whenever, they face minor issues (for example, Enabling USB port, Mouse/ LAN cable replacement etc.), they book Appointments to resolve the issues. 

You, as an End User, can perform the following actions using the IT Clinic module:


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truenoneRelease Noteshttp://summitconfluence.symphonysummit.com:8090/display/PD/SUMMIT+Release+NotestruenoneInstallation Guide http://summitconfluence.symphonysummit.com:8090/display/PD/Installation+GuidetruenoneOther Documents http://summitconfluence.symphonysummit.com:8090/display/PD/Other+Documents1

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