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- The retention period for any record is for active use of 2 years unless an exception is obtained from the business unit or division or function (responsible for creating, using, processing, disclosing, storing the record in SummitAI application) to permit a longer or shorter active use of period.
The retention period for the various data record categories are summarized as follows:
Data or Record Category
Data or Record Sub-Category
Active Data Retention
Service Management
Incident Management
2 Years
Service Request Management
2 Years Availability Management
Server_Alert_History
2 Years
Server_SwapBuff_Util
2 Years
Server_EventLogsLinux
2 Years
Server_Exch_Queue
2 Years
Server_Exchange_Health
2 Years
Server_Exchange_Status
2 Years
Server_ExchChange_Message
2 Years
Server_ExchStore
2 Years
Server_ZombieProcess
2 Years
Network_Device_Util
2 Years
Server_Health
2 Years
Server_HWEvents
2 Years
Server_HWHealth
2 Years
Server_HDD_Util
2 Years
Network_Device_Ping
2 Months
Server_Ping
2 Months
Server_Process_Util
2 Months
Server_SwapBuff_Util_30MinsSummary
2 Years
Network_Link_Error
2 Years
Network_Link_Utils
2 Years
Server_EventLogs
2 Years
Server_HDD_Util_30MinsSummary
2 Years
Server_Util
2 Years
Note title Note: Above are the data archival recommendations. However, the data archival policy should be defined by the DBA teams based on the customer infrastructure, data generated at the customer environment, and the customer-specific requirements in discussion with the SummitAI team.
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