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Access the Application directly from the SummitAI Application Server to check the performance of the Application. Access different pages, such as User Dashboard, New Incident, New SR, Incident details page, etc. These pages should in less than 5-6 seconds. Log a test Incident or update an Incident. These actions should complete within 6-7 seconds. If the Application is responding as per the expected response time, the SummitAI application is working fine.
On Cloud
Access the Application using an office network or data card to check the Application performance. The on cloud customer instances should be accessible as per the above-mentioned response time.
Checklist for Application Performance Issue
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