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Concepts

AdministratorsBasicUsers

InfrastructureTheme Configuration

SSO Configuration

Form Builder

Common Masters

Widgets

Export/Import

Currency

Workflow

Customers

Vendors

AdvancedDiscovery and Monitoring

Documents

Notifications

Compliance

Productivity

Shift Management

Escalations

License

GDPR

Password Management

Reports and Dashboards

Others

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Description

Document Repository contains all the documents uploaded by the Administrators or Analysts. The End Users can view the various documents, such as  Reference Files, User Manuals, Invoices, and so on, to which they have access.

Advantages

It provides one repository where all the related documents can be viewed and uploaded, such as policy documents or SLA documents..

Accessing the Feature

Administrators can upload and view documents using the Upload Document page (Admin > Advanced > Documents > Upload Documents), see Uploading Documents. The End Users can view the documents to which they have access on the USER DASHBOARD page under the OTHERS section on the MY DOCUMENTS tile (see: Analyst Dashboard).

USER DASHBOARD page
Figure: USER DASHBOARD page


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