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What is a Domain?

A Domain is the customer of a Managed Service Provider (MSP). The organization name is generally the Domain name. You can configure Domains and map them to Role Templates and Users. You can also configure the Password Policy for a Domain.

To configure Domain:

1. Select Admin> Basic > Infrastructure >Domain.
2. On the DOMAIN page, click ADD NEW on the ACTIONS panel.

3. Provide data in all the fields and then click SUBMIT. A new Domain is added successfully. For more information about the fields on the DOMAIN page see, field description.

   
   Figure: Domain page
   
   

   Field Description

   Field	Description
   DETAILS
   Domain Name	Select a Domain name.
   Global	Select Global check box to make this Domain as the Global Domain. Note: You can configure only one Domain as a Global Domain.
   Language	Select a Language from the drop-down list. The selected language is applied to all the users mapped to this Domain. Note: The priority for language section for a User is mentioned below: Language selected by the User on the Quick Action Bar. Language selected by the Administrator in the Language Mapping page (Admin > Basic > Infrastructure > Language Mapping). Language selected by the Administrator in the Domain page (Admin > Basic > Infrastructure > Domain). If Language is not selected in the above-mentioned menus, by default English language is selected.
   Display LANGUAGE Icon	If selected, the LANGUAGE icon on the top navigation bar is available to the users. The users can then select the language in which they want to translate the pages.
   PASSWORD POLICY CONFIGURATION
   Minimum Password Length	Specify the minimum password length of the password.
   Include Special Characters	If selected, there should be at least one special character (e.g. @#$% ) in the password.
   Include Numbers (0-9)	If selected, there should be at least one number (0-9) in the password.
   Include Upper Case (A-Z)	If selected, there should be at least one upper case (A-Z) in the password.
   Include Lower Case (a-z)	If selected, there should be at least one lower case (a-z) in the password.
   Exclude Characters	This check box is selected by default and is a read-only check box. the password cannot contain the following characters: ({}[]()/\'"~,;:<>
   No. of Days for Password Expiry	Specify the number of days after which the users password should expire.
   Password Expiry Alert (days)	Specify the number of days before which the user must receive password expiry alerts notification. Example: If 10 is specified in this text box, and the password expiry date is 20th May 2019, the user starts receiving password expiry notifications from 10th May 2019.
   Password History Count	Specify the number of previously used passwords that can not be reused.
   Incorrect Password Attempts	Specify the allowed number of incorrect password attempts after which user's account should get locked.
   Unlock Account (in Mins.)	Specify the time after which user's account gets unlocked automatically.
   Active	If selected, this Domain becomes active.

   Note
   title Note:
   If none of the following check boxes are selected: Include Special Characters, Include Numbers, Include Upper Case, and Include Lower Case, the default Password Policy as explained below comes into effect. The password should be alphanumeric (Ex: ABC123). The password should contain special characters (Ex: ABC@123).

ACTIONS

This section explains all the icons displayed on the ACTIONS panel of the DOMAIN page.

SHOW LIST

Click SHOW LIST to display the LIST table showing all the configured Domains.


Figure: Domain page