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SummitAI Service Management Help
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There are couple of reports that can be generated, viewed, and used for analysis by the Analysts, Managers, and Administrators of the Problem Management module.
To view Reports:
- Select Reports. The following page is displayed.
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Figure: REPORT page
2. Select the module for which you want to view the reports from the list.
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Figure: REPORT page - Module list
3. Based on the selected module, the relevant reports are listed in the REPORTS section of the page. Click Image Removed
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Figure: REPORT page - REPORTS section
4. Select the report you want to view. The page is populated with the data in the graphical and tabular form.
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You can create Reports and New Dashboards (BI reports) by clicking |
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