After a Knowledge Record is created, the Workgroup Owner should authorize the Knowledge Record. The Authorizer can also edit the KR if required.
To authorize a Knowledge Record:
Click Knowledge > User > Knowledge RecordList.
On the KNOWLEDGE RECORD LIST page, click the Filters icon on the ACTIONS panel and select Submitted in Status drop-down list and click SUBMIT.Click the KR IDfrom the LIST on the KNOWLEDGE RECORD LIST page.Image Removed
Figure: On theKNOWLEDGE RECORD DETAILS page: ACCESS tab Click ID page, click APPROVALon the ACTIONSpanel. The APPROVAL pop-up page is displayed. Image Removed Image Added Figure: APPROVAL pop-up page
Select Authorizedin the Approval Statusdrop-down list, specify the remarks and click SUBMITto authorize the Knowledge Record.