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SummitAI Service Management Help

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The Analysts are the single point of contact between End Users and the IT Service Management of the organization. They are the first contact in an organization for any and all IT questions.


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urlhttps://www.youtube.com/watch?v=mtZWblvGMIw


You, as an Analyst, can perform the following actions in the Knowledge Management module:


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scroll-docbooktrue
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scroll-epubtrue
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