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The ASSET - CMDB SYNC report displays Asset-CMDB synchronization details. The report information is extracted based on the specified filter criteria. This report will provide details such as Asset category, Asset Code, Asset added by, updated by and deactivated by. Admin or Analyst can access the report based on access privileges assigned through roles.
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Provision to synchronize data between Assets and CMDB (Configuration Management Database Systems) is done based on asset category and CMDB classification. These assets can be newly added or updated. The Admins or Analysts can generate this Asset CMDB Sync report and retrieve information such as the category of asset, Asset Code, if the asset is in transit and the condition of asset. The primary purpose of this report is to have a proper record of all assets, its physical condition, details like asset details updates. If asset details where updated when was it updated and who updated. |
For information about reports, see Viewing Reports.
Steps to access Asset CMDB Sync Report
- Navigate to Reports > Asset Management > Asset CMDB Sync Report.
- Click Filters on the Action panel to specify the filter criteria for generating the report. The criteria FILTERS pop-up appears.
Figure: FILTERS pop-up
3. Enter or select the values for Filter fields as described in the following table.
Field | Description |
Tenant* | Tenant is similar to department in an organization, example : Operations, IT. Select the Tenant name from the list. This is a mandatory field. For more information, see Configuring Tenants |
Process Date | Enter the specific from and To dates if required. This field is not mandatory. |
Asset Category | The form of Asset. Example: Laptop, Desktop, CD, Mouse. |
Import Type | Two types of import types, Asset to CI import and CI to Asset import. |
CMDB Classification | Select from the list of configured CMDB classification. |
Status | Two Status options are available- SUCCESS and FAIL |
| Search By | Reports can be searched based on Asset ID or CI ID. |
| Search Value | Reports can be searched based on Asset ID or CI ID. |
4. Click SUBMIT.
The Asset CMDB Sync Report is displayed
Figure: ASSET - CMDB SYNC
Filed Description
| Field | Description |
|---|---|
| Asset ID | Unique numeric code of the Asset. |
| CI ID | Unique Configuration Item ID. |
| CMDB Classification | The preconfigured classifications of CMDB. Example: Server, Network Link. |
| Classification Path | The preconfigured classification path in CMDB. Example: Server, Network Device. |
| Template Name | Displays the name of the template that was created while Asset - CMDB syncing. |
| Sync Status | Displays if Asset and CMDB sync is a Success or Failure. |
| Processed Time | Displays the time and date at which the Synchronization took place. |
| Import type | Displays if the import was Asset to CI or CI to Asset. |
You can further drill-down on the Asset or CI to know more details by clicking the respective Asset ID or CI ID hyperlinks.
The following figure is displayed when Asset ID is clicked.
Figure: ASSETS DETAILS
The following figure is displayed when CI ID is clicked.
Figure: CI DETAILS
For more information on Asset details, see Asset details.
Click the Refresh Report 
to fetch latest details for the report. Any changes performed after the Reports page was loaded, will reflect if you click on Refresh Report
ACTIONS
You can perform the following actions from the ACTIONS panel of the Asset CMDB Sync Report page.
Icon | Action |
| Prints the displayed report records. |
| Exports the displayed records on the page to a Microsoft Excel sheet. |
| Exports the complete list of report records to a Microsoft Excel sheet |
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