Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.
Comment: Updated the sv-pagetree macro with the following parameter(s): []
Scroll ignore
scroll-pdftrue
scroll-officetrue
scroll-chmtrue
scroll-docbooktrue
scroll-eclipsehelptrue
scroll-epubtrue
scroll-htmltrue
#F0F0F0#F0F0F0

3

You can use the following URL and upload the attachment using byte array for required modules:

URL:  http://**************/REST/Summit_RESTWCF.svc/RestService/Summit_UploadAttachment

Note
titleNote:
  • Cluster storage configuration should be at API level.
  • The extension should be enabled in the Summit Application Settings (Valid Attachment Extensions).
Service NameHTTP Method
Summit_UploadAttachment

POST

Sample Request

Below are the sample requests for different modules.

Ui tabs
Ui tab
titleIncident
DJangoJson Formattrue

Incident ManagementRequest Parameters

Parameter NameTypeDescriptionMandatory

TicketNo

GreenString

Ticket number of Incident.

GreenTrue

AttachmentFileName

GreenString

File name of attachment.

GreenTrue

eModule

GreenString

Module name.

Example: For Incident Management it is "IM"

GreenTrue

FileByte

GreenByte Array

File format must be byte array.

GreenTrue

DJangoSample Responsetrue
Ui tab
titleService Request
DJangoJson Formattrue

Service RequestRequest Parameters

Parameter NameTypeDescriptionMandatory

TicketNo

GreenString

Ticket number of Service Request.

GreenTrue

AttachmentFileName

GreenString

File name of attachment.

GreenTrue

eModule

GreenString

Module name.

Example: For Service Request it is "SR"

GreenTrue

FileByte

GreenByte Array

File format must be byte array.

GreenTrue

DJangoSample Responsetrue
Ui tab
titleChange Management
DJangoJson Formattrue

Change ManagementRequest Parameters

Parameter NameTypeDescriptionMandatory

TicketNo

GreenString

Ticket number of Change Record.

GreenTrue

AttachmentFileName

GreenString

File name of attachment.

GreenTrue

eModule

GreenString

Module name.

Example: For Change Management it is "CM"

GreenTrue

FileByte

GreenByte Array

File format must be byte array.

GreenTrue

DJangoSample Responsetrue
Ui tab
titleProblem Management
DJangoJson Formattrue

Problem ManagementRequest Parameters

Parameter NameTypeDescriptionMandatory

TicketNo

GreenString

Ticket number of Problem Record.

GreenTrue

AttachmentFileName

GreenString

File name of attachment.

GreenTrue

eModule

GreenString

Module name.

Example: For Problem Management it is "PM"

GreenTrue

FileByte

GreenByte Array

File format must be byte array.

GreenTrue

DJangoSample Responsetrue

Status and Error Codes

For more information, see Status and Error Messages

Scroll ignore
scroll-pdftrue
scroll-officetrue
scroll-chmtrue
scroll-docbooktrue
scroll-eclipsehelptrue
scroll-epubtrue
scroll-htmltrue
1

| |