SummitAI Service Management Help
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Report Description
Change Type report displays the count of CRs grouped by Change Type. That is, how many CRs for each Change Type.
Figure: CHANGE TYPE Report
On the table, click the CR count hyperlink to view the CR list for the selected Change Type. On the CHANGE RECORD LIST page, click the CR ID hyperlink to view the CR details. For information about viewing reports, see Viewing Reports.
ACTIONS
This section explains all the icons displayed on the ACTIONS panel of the CHANGE TYPE page.
Filters
Click Filters icon on the ACTIONS panel to specify the filter criteria to display records in the CHANGE TYPE report.
Figure: CHANGE TYPE Report: FILTERS pop-up window
EXPORT TO EXCEL
Click EXPORT TO EXCEL to export and download the table data to a Microsoft Excel sheet.
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