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SummitAI Service Management Help

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You can create multiple CIs by the Importing the values from a spreadsheet.

To create multiple CIs:

  1. Click CMDB > User > Import Configuration Items. IMPORT CONFIGURATION ITEMS page is displayed.


    Figure: IMPORT CONFIGURATION ITEMS page

  2. Select the required Tenant in the Tenant drop-down list.
  3. Select Add in the Import Type drop-down list.
  4. On the Classification field, click  and select the Classification in the list.
  5. Click DOWNLOAD CMDB IMPORT TEMPLATE icon on the ACTIONS panel. A Microsoft Excel sheet is downloaded to your system. The Excel sheet has specific name and columns. The name and configuration of the spreadsheet depends on the option selected on Classification field. Update the required data in the spreadsheet and save it.

    Note
    titleNote:

    The DOWNLOAD CMDB IMPORT TEMPLATE is displayed on the ACTIONS panel after the Classification is selected.

  6. Click  in the Source field to upload the saved spreadsheet and click SUBMIT.

  7. Click the link on the Select column. You are navigated to the MAP COLUMNS tab where you can map the Source and Destination fields. 



  8. Click NEXT. You are navigated to the UPLOAD MASTER tab where you can preview the values in the Excel sheet.
  9. Click BULK UPDATE to create new CIs with values as entered in the spreadsheet. If there are multiple entries  in the Excel sheet, you can check the Discard check box to exclude the selected entries from being created as new CIs.



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