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SummitAI Service Management Help
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The Administrators are the users with special privileges who can configure the SUMMITAI Suite as per the organization's requirements. They have access to configure the various options in the application, which are then available to the Analysts and End Users.
You, as an Administrator, can perform the following actions in the Service Portfolio Management module:
- Configure Classification, see Configuring Classification
- Configure Category, see Configuring Category
- Configure Risk, see Configuring Risk
- Configure Impact, see Configuring Impact
- Configure Priority, see Configuring Priority
- Configure Approver, see Configuring Portfolio Record Approvers
- Configure Priority Matrix, see Configuring Priority Matrix
- Configure Urgency, see Configuring Urgency
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