After a Knowledge Record is created, the Workgroup Owner should authorize the Knowledge Record. The Authorizer can also edit the KR if required.
To authorize a Knowledge Record:
- Click Knowledge > User > Knowledge Record List.
- On the KNOWLEDGE RECORD LIST page, click the Filters icon on the ACTIONS panel and select Submitted in Status drop-down list and click SUBMIT.
- Click the KR ID from the LIST on the KNOWLEDGE RECORD LIST page.
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Figure: KNOWLEDGE RECORD DETAILS page: ACCESS tab
- Click APPROVAL on the ACTIONS panel. The APPROVAL pop-up page is displayed.
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Figure: APPROVAL pop-up page
- Select Authorized in the Approval Status drop-down list, specify the remarks and click SUBMIT to authorize the Knowledge Record.
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