Service Management Help
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Report Description
Cost report displays the ongoing cost for each SR and displays information, such as Cost Center in, Charges for each SR, and so on. For more information about viewing reports, see Viewing Reports.
Figure: COST REPORT
On the table, click the SR ID hyperlink to view the SR details. For information about viewing reports, see Viewing Reports.
ACTIONS
This section explains all the icons displayed on the ACTIONS panel of the COST REPORT page.
Filters
Click Filters icon on the ACTIONS panel to specify the filter criteria to display records in the COST REPORT.
Figure: COST REPORT : FILTERS pop-up window
PUSH REPORT
Click PUSH REPORT to configure the reports to be sent to the configured users at set intervals.
EXPORT TO EXCEL
Click EXPORT TO EXCEL to export and download the table data to a Microsoft Excel sheet.
EXPORT ALL
Click EXPORT ALL to export all the records to a Microsoft Excel sheet.
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