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SummitAI Service Management Help

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Report Description

Change Type report displays the count of CRs grouped by Change Type. That is, how many CRs for each Change Type.

CHANGE TYPE Report

Figure: CHANGE TYPE Report

On the table, click the CR count hyperlink to view the CR list for the selected Change Type. On the CHANGE RECORD LIST page, click the CR ID hyperlink to view the CR details. For information about viewing reports, see Viewing Reports.

ACTIONS

This section explains all the icons displayed on the ACTIONS panel of the CHANGE TYPE page.

Filters

Click Filters icon on the ACTIONS panel to specify the filter criteria to display records in the CHANGE TYPE report.

Figure: CHANGE TYPE Report: FILTERS pop-up window

EXPORT TO EXCEL

Click EXPORT TO EXCEL to export and download the table data to a Microsoft Excel sheet.


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