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Feature released in SummitAI Service Management (Alps SP1, Service Request and Incident Management)
What's New?
Now, the look and feel of the Service and Incident Management End User pages of the SummitAI application is improved. This improvement is done on the following pages of the application:
- NEW INCIDENT page (Incident > User > New Incident)
- INCIDENT ID page (Incident > User > My Incidents > Click an Incident ID)
- My Issues page (Incident > User > My Incidents)
- NEW SERVICE REQUEST page (Request > User > New Service Request)
- SERVICE REQUEST ID page (Request > User > My Service Requests > Click an SR id)
- My Issues page (Request > User > My Service Requests)