Versions Compared

Old Version 1

changes.mady.by.user Chilukuri Srinivasa Reddy

Saved on

compared with

New Version 2

changes.mady.by.user Mayuresh Balaji Kamble

Saved on

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.
Comment: Updated the hideelements-macro macro with the following parameter(s): []
Scroll ignore
scroll-pdftrue
scroll-officetrue
scroll-chmtrue
scroll-docbooktrue
scroll-eclipsehelptrue
scroll-epubtrue
scroll-htmltrue
#F0F0F0#F0F0F0

2

truetruetruetrue

You can view and monitor the details of all the Printers configured on the organization's network on the PRINTER VIEW page.

To view Printer View:

  1. Select Operations > User > Views > Printer View.
  2. On the PRINTER VIEW page, list of configured Printers is displayed.
    • You can search for a specific Printer using the Search text box.
    • You can view the Printers in Tile view and Tabular view.
    • In the Tile view, click the Printer tile to view the Printer details

      PRINTER VIEW page (Tile View)
      Figure: PRINTER VIEW page (Tile View)

      The Printer status information is displayed with different status indicator images in the Tile view. The following table describes the various Printer status information displayed on the PRINTER VIEW page:

      Status

      Description

      Indicates that all the Printers in the group are Up.

      Indicates that some of the Printers in the group are Up.

      Indicated that all of the Printers in the group are Down.

    • In the Tabular view, click the Printer Name to view the Printer details. 

      PRINTER VIEW (Tabular view)
      Figure: PRINTER VIEW (Tabular view)


The following section describes the tabs on the PRINTER DETAILS pop-up:

Expand
titleDETAILS

The PRINTER DETAILS pop-up displays the Printer details, such as Printer Name, Customer, Mail To, Description, Location, Mail CC, and so on.

DETAILS tab
Figure: DETAILS tab

The following table describes the various tabs on the PRINTER DETAILS tab:

Fields

Description

Status  section

You can view the Printer status and other Printer details, such as Printer Name, IP Address, Status. A Printer's icon is displayed. The color of the Printer represents the status of the Printer.

Last Monitored On

Displays the last monitored date and time of Printer.

DETAILS

In this section, you can view other Printer details, such as Printer Name, IP Address, Vendor, Customer, and so on.

Printer Name

Displays the name of the Printer.

IP Address

Displays the IP address of the Printer.

Vendor

Displays the vendor name of the Printer.

Print Server

Displays the Print Server name.

Customer

Displays the Customer name.

Location

Displays the location name.

Mail To

Displays the configured e-mail address of the recipients to whom the alert/notification mails about the status of a Printer Server is sent in the To list.

Mail CC

Displays the e-mail address of one or more person to whom the alert/notification mails about the status of a Printer Server is sent in the CC list.

Monitoring Source

Displays the monitoring source of the Printer Server.

Last Monitored

Displays the date and time the Printer was last monitored.

Description

Displays the description for the Printer.

Expand
titleUTILIZATION SUMMARY

Under the UTILIZATION SUMMARY tab you can view the Printer Utilization summary details, such as Printer Utilization, Toner Availability, and so on.

UTILIZATION SUMMARY tab
Figure: UTILIZATION SUMMARY tab


The following table describes the fields under the UTILIZATION SUMMARY tab:

Fields

Description

UTILIZATION

Cartridge

Displays the name of Cartridge. Click the hyperlink to view the toner utilization graph for the selected month. See Screen shot

 PRINTER TONER UTILIZATION GRAPH
Figure: PRINTER TONER UTILIZATION GRAPH

Utilization

Displays the Utilization percentage of the Printer.

High Threshold(%)

Specify the High Threshold value for the Printer.

Medium Threshold(%)

Specify the Medium Threshold value for the Printer.

Low Threshold(%)

Specify the Low Threshold value for the Printer.

Printer Error List

Displays all the Printer errors.

Include All

Select the Include All check box to display all the Printer Errors.


Expand
titleEVENT LIST

EVENT LIST tab enables to view the events linked to the printer. You can filter the event list by specifying the filter criteria Event Status and Category. You can view critical,warning,alert and information. For more information about the EVENT LIST tab see, Field Description.

 PRINTER EVENT LIST
Figure: PRINTER EVENT LIST


The following table describes the fields on the EVENT LIST tab.

Field

Description

FILTERS

Event Status

Lists the Event status. Select an Event status to filter and display the event list.

Category

Lists the categories of the printers. Select a category to filter and display the event list.

EVENT LIST

Critical

You can view the list of Critical events logged   for the printer.

Warning

You can view the list of Warning events logged  for the printer.

Alert

You can view the list of Alert event logged  for the printer.

Information

You can view the list of Information events logged for the printer.

Serial Number

Displays the serial number.

Event ID

Displays the event identification number.
Click the hyperlink to view the Event Details.

Category

Displays the category of the event.

Status

Displays the status of the event.

Message

Displays the message configured for the device.

SOP icon

This   icon is displayed if a SOP template is mapped to the device. Click the icon to view the SOP template. For more information see, Configuring Standard Operating Procedure Mapping.

Error

Displays the occurred error in the device.  

Acknowledged

Displays the event acknowledged status.

Created Date

Displays the date the event was created.

Incident ID

Displays the incident identification number for the event.

Note
titleNote:

The tabs are displayed based on the configured Service Entitlement for the device.

ACTIONS

This section explains all the icons displayed on the ACTIONS panel of the PRINTER VIEW page:

Filters

Click the Filters icon to specify a particular filter criteria to display the printers. On clicking the Filters icon, the FILTERS pop-up page is displayed. Select the Tenant and other required details. Click SUBMIT.

FILTERS pop-up page
Figure:  FILTERS pop-up page

The following table describes the fields on the FILTERS pop-up page:

Field

Description

Tenant

Lists the Tenants to which the logged in user has access. Select a Tenant from the list.

Customer

Lists the configured Customers. Select the Customer from the list to display the printers for the selected Customer.

Location

Lists the configured Locations. Select the Location from the list to view the printer for the selected location.

Refresh Interval

Specify the refresh interval for the PRINTER VIEW page.

PRINT

Click PRINT to print the LIST table details.

EXPORT TO EXCEL

Click EXPORT TO EXCEL to export the LIST table details to a Microsoft Excel sheet.

Scroll ignore
scroll-pdftrue
scroll-officetrue
scroll-chmtrue
scroll-docbooktrue
scroll-eclipsehelptrue
scroll-epubtrue
scroll-htmltrue
1

| |