Versions Compared
compared with
Key
- This line was added.
- This line was removed.
- Formatting was changed.
Comment:
Updated the sv-pagetree macro with the following parameter(s): []
| Scroll ignore | ||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| ||||||||||||||
| Service Name: WO_UpdateWorkorderDetails | Description |
|---|
| Updates all the details of a Workorder |
URL
http://<<Customer_URL>>/REST/Summit_RESTWCF.svc/RESTService/Common WS_JsonObjCall
Replace <Customer_URL> with the customer’s Host name.
Method
| Background Color |
|---|
POST |
Request
| Code Block | ||||||||
|---|---|---|---|---|---|---|---|---|
| ||||||||
{
"ServiceName": "WO_UpdateWorkorderDetails",
"objCommonParameters": {
"_ProxyDetails": {
"AuthType": "APIKEY",
"APIKey": "XXXXX",
"ProxyID": 0,
"OrgID": "1",
"ReturnType": "JSON"
},
"oWorkorderParam": {
"IsWebServiceRequest": true,
"LoggedAnalystEmailID": "LoggedAnalyst@xyz.com",
"_Sup_Function": "IT",
"_Workorder_No": "212",
"_Status": "Resolved",
"_Assigned_Engineer_Email": "AssignedEngineer@xyz.com",
"_Classification": null,
"_Category": null,
"Priority_Name": "Priority1",
"_PendingReason": "Awaiting Response",
"CancelRemarks": "cancelled",
"_Closure_Code_Name": "Closed",
"_Assigned_WorkGroup_Name": "Workgroup1",
"CustomFields": [
{
"GroupName": "Default Group",
"Attribute_Name": "GTB",
"Attribute_Value": "gtbvalue23455",
"GroupArea": "General Area"
},
{
"GroupName": "Default Group",
"Attribute_Name": "gDrp",
"Attribute_Value": "3000",
"GroupArea": "General Area"
},
{
"GroupName": "Default Group",
"Attribute_Name": "GDate",
"Attribute_Value": "2018-08-23",
"GroupArea": "General Area"
},
{
"GroupName": "Default Group",
"Attribute_Name": "GWebsite",
"Attribute_Value": "https://docs.microsoft.com",
"GroupArea": "General Area"
},
{
"GroupName": "Default Group",
"Attribute_Name": "GChk",
"Attribute_Value": "true",
"GroupArea": "General Area"
},
{
"GroupName": "Default Group",
"Attribute_Name": "Text",
"Attribute_Value": "Text area data",
"GroupArea": "General Area"
}
],
"EffortEstimation": {
"NumberOfDays": "1",
"NumberOfHours": "1",
"NumberOfMinutes": "20",
"EffortComments": "test from api"
},
"Communication": {
"_Information": "information 1",
"_UserLog": "_UserLog 1",
"_InternalLog": "_InternalLog 1",
"_Solution": "_Solution 1"
},
"SRCommunication": {
"_UserLog": "SR_UserLog 1",
"_InternalLog": "SR_InternalLog 1"
}
}
}
}
|
Request Parameters
| Parameter Name | Type | Description | Notes | ||||||
|---|---|---|---|---|---|---|---|---|---|
IsWebServiceRequest * |
| Unique Identification of the Organization. | |||||||
LoggedAnalystEmailID * |
| Name of the Instance. | For Example: Information Technology | ||||||
_Sup_Function * |
| ||||||||
_Workorder_No * |
| ||||||||
_Status * |
| ||||||||
_Assigned_Engineer_Email * |
| ||||||||
_Classification * |
| ||||||||
_Category * |
| ||||||||
Priority_Name * |
| ||||||||
_PendingReason * |
| ||||||||
| CancelRemarks |
| ||||||||
| _Closure_Code_Name |
| ||||||||
| _Assigned_WorkGroup_Name |
| ||||||||
| GroupName |
| ||||||||
| Attribute_Name |
| ||||||||
| Attribute_Value |
| ||||||||
| GroupArea |
| ||||||||
| * Indicates mandatory fields | |||||||||
| Tip | ||
|---|---|---|
| ||
| Go to the Web Services page in the SummiAI application to execute the APIs and see the response. |
Response
| Code Block | ||||||
|---|---|---|---|---|---|---|
| ||||||
{
"Errors": "",
"Message": "",
"OrgID": 0,
"Output": "Service request Details Updated Successfully.",
"OutputObject": null,
"TokenID": ""
} |
| Note | ||
|---|---|---|
| ||
| The Response Parameters are dynamic and based on the selections made by the user. |
Status and Error Codes
See: Status and Error Messages
| Scroll ignore | ||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| ||||||||||||||
|