SummitAI Orchestration helps in creating an automated workflow in managing, configuring, and troubleshooting complex interconnected systems, application, and process.
SummitAI Orchestration has an open framework with support of widely used multiple scripting languages, such as PowerShell, Python, Perl, VBScript, bash, and batch. Thus, enabling integration with any application or system present in on-premise or on cloud.
It has OOB integration with SummitAI ITSM enabling automated service fulfillment (a.k.a self-service) using Service Request and automated remediation (a.k.a self-healing) of issues (Incidents) on the infrastructure, thus, helping Managed Services or any IT infrastructure team to reduce operational cost and improve user experience.
SummitAI Orchestration has OOB integration with SummitAI Asset Management in enabling self-service using Service Requests. It has 185+ OOB compliance policies for Endpoints (laptop/desktop) with automated remediation framework. With this, one can create their own custom policy and remediation using scripts.
SummitAI Orchestration has 100+ OOB script modules for quick development.
Examples:
Creation/ Deletion of a User/Mailbox
Shutting Down/Restarting a Server/ Service
Installation/Uninstallation of any Software
Addition/ Removal of a VM
Orchestration Capabilities
Automated Service Request Fulfillment (Self Service) Automated Service Request enables the Self Service for users and customers by running the pre-configured jobs using the Orchestration.
Automated Incident Remediation (Auto Healing) Automated Incident Remediation enables the Self Healing of incidents on Datacenter systems such as Servers, Storage devices, Network devices or any IP based systems with an alert. This helps in automate the Incident process in a closed loop.
Orchestration Use Cases
Service/Process Automation Service Automation is the process of creating and executing the scripts in a defined workflow for a specific service or process. For example: An user requests for an access to a folder. The access is given without the human intervention using SummitAI Orchestration.
Datacenter Services Data center is used to store and manage the SummitAI Application and all the information related to the user. Data center services such as providing VM to an user, adding a server to the CMDB, etc.,can be managed and automated using the SummitAI Orchestration.
End User Services End User services are the services that can be managed by the user. These services include creating the user in AD, providing the access to the security group, etc. The SummitAI Orchestration automates the end user services without any human intervention.
Orchestration Integration Packs
Orchestration integration packs contain more than 250 actions or scripts that are used to custom the workflows. Each Integration pack contains set of actions that are used while configuring the workflows. Currently, the following integration packs are available to use in SummitAI Orchestration:
Microsoft Active Directory
Google GSuite
Microsoft Exchange
SolarWinds IPAM
IBM Lotus Notes
Microsoft IIS
Office 365
Microsoft SQL
Windows Operating System
Skype for Business
Cisco ISE
Symantec Endpoint Manager
ManageEngine ADMP
VMware Vcenter
Integration Packs Library
Expand
title
Microsoft Active Directory
Section
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true
Column
AD User Creation
Check if Security Group Exist
Add User to Security Group
Change Owner Security Group
Check AD User Exists
Update First Name and/or Last name
Update AD Object Owner
Delete Security Group
Create Security Group
Create Service Account
Column
Get Printer Details
Provide Access to printer
Encrypt Password
Generate Dynamic Password
Check OU Exist
Create OU
Check User exist in Security Group
Add System to the Security Group
Check system exist in Security Group
Change Manager of Security Group
Column
Get user expiration date
Set user expiration date
Create Computer
Computer exist
Delete Computer
Add Computer to Group
Remove Computer from Group
Join Computer to Domain
Unjoin Computer from Domain
Expand
title
Microsoft Exchange
Section
border
true
Column
Update User Email ID
Check Mail ID Exist
Create Mailbox
Increase Mail-Box Size
Update Mailbox Quota
Update Mailbox retention settings
Add user to Distribution List
Column
Remove User from Distribution List
Change owner Distribution List
Delete Distribution List
Create Distribution List
Check User Exists in Distribution List
Check Distribution List Exists
Create Group Mailbox
Expand
title
Windows Operating System
Section
border
true
Column
Share Folder Access
Share Folder Creation
Get-Active RDP Connections
Get-Active Share Connections
Windows Service Restart
Windows Service start
Windows Service stop
Add server to domain
Column
Remove server from Domain
Uninstall a Role/feature in Windows Server
Clear event logs
Create an Event in the Event log
Creating Service Account
Deleting Service Account
Install a Role/feature in windows server
Provide Access to directory or file.
Column
Add DNS Server Resource Record
Remove DNS Server Records
Adding MX Records
Removing MX Records
Get Drive List
Get Disk Summary
Get the paths to delete
Clear Disk Space
Expand
title
Office O365
Section
border
true
Column
Assigning O365 License to User
Check if Mail Box exists in O365
Check if distribution list exists in O365
Check if user exists in Distribution List in O365
