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After a Knowledge Record is created, the Workgroup Owner should authorize the Knowledge Record. The Authorizer can also edit the KR if required.

To authorize a Knowledge Record:

1. Click Knowledge > User > Knowledge Record List. The KNOWLEDGE RECORD LIST page is displayed.
2. On the KNOWLEDGE RECORD LIST page, click the Filters icon on the ACTIONS panel.
3. On the FILTERS pop-up page, select Status as Submitted and click SUBMIT.
   
   
   Figure: FILTERS pop-up page
   
   
4. Click the required KR ID from the LIST. The KNOWLEDGE RECORD DETAILS page is displayed.
   
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   Figure: KNOWLEDGE RECORD DETAILS page
   
   
5. Click APPROVAL on the ACTIONS panel. The APPROVAL pop-up page is displayed.
   
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   Figure: APPROVAL pop-up page
   
   

6. Click  to view the Approver details.

   
   
   

7. Select Authorized in the Approval Status drop-down list, specify the Approval Remarks and click SUBMIT to authorize the Knowledge Record.