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Feature released in SummitAI Service Management (Alps)
What's New?
New Executive Dashboards can be now added for the Senior Management, which can be customized as per the user requirements.
On the EXECUTIVE DASHBOARD page (Dashboard > Executive Dashboard) users can view various reports related to Incident Management, Service Request Management, and Change Management modules. Additional 80+ reports are added under Advanced Reports (Reports > Advanced Reports), which can be added under the various tabs of the EXECUTIVE DASHBOARD page.
Figure: Executive Dashboard (Sample)
Configuration
The Administrators can configure the Executive Dashboard on the DASHBOARD CONFIGURATION page (Admin > Basic > Infrastructure > BI Dashboard Configuration List). For more information about configuring Executive Dashboard, see Configuring Dashboard for BI Reports..
Figure: DASHBOARD CONFIGURATION Page