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Feature released in SummitAI Service Management (Denali SP1, SummitAI Platform)

What's New?

The following new APIs are added for the Common Master and User Master:

Anchor
Authentication
Authentication
Authentication

To authenticate the APIs, use the Form or API login details. Create a User with the required Role Template access, use these details to authenticate, and execute the APIs. For more information, see Adding Users.

Common Parameters

Expand

title	For API Key Based Authentication

Common Parameters

Parameter Name	Type	Description	Notes
APIKey	STRING	APIKey that is generated is described in API Authentication and Authorization section.
AuthType	STRING	Type of Authentication.	Value should be APIKey.
OrgID	INTEGER	Unique Identification of the Organization.
ProxyID	INTEGER	Unique Identification number of the proxy.
ReturnType	STRING	Type of the request return.	Example: Json, XML, YAML, etc.
TokenID	STRING	Number of the token whose details must come in Response.

Expand

title	For Username and Password Based Authentication

Common Parameters

Parameter Name	Type	Description	Notes
UserName	STRING	Login name of the User.
Password	STRING	Login password of the User.
ProxyID	INTEGER	Unique Identification number of the proxy.
ReturnType	STRING	Type of the Request return.	Example: Json, XML, YAML, etc.
OrgID	INTEGER	Unique Identification of the Organization.
TokenID	STRING	Number of the token whose details must come in Response.

Anchor
Retrieving the Complete Common Master Data with the CM ID
Retrieving the Complete Common Master Data with the CM ID
Creating or Updating the Common Master

Common Master is a unique feature in the SummitAI application that allows Administrators to set most commonly used label names and drop-down values across all the modules. If there is a change or addition required in the label names or drop-down values, this feature saves the efforts of the Administrator to make the same changes in all the pages separately. In other words, it simplifies the customization process required to be done by the Administrators for most commonly used labels names and drop-down values. Use the following API Request to create the Common Master types.

API Details

Code Block

theme	DJango
title	Sample Request
linenumbers	true
collapse	true

{
    "ServiceName": "ADM_CreateOrUpdateCommonMaster",
    "objCommonParameters": {
        "_ProxyDetails": {
            "ProxyID": 0,
            "ReturnType": "JSON",
            "APIKey": "XXXXXXXXXXXXXXXXXXXXXX",
            "AuthType": "APIKEY"
        },
        "objCommonMasterDetail": {
            "DomainName": "Symphony summit",
            "CommonMasterDetails": [
                {
                    "MaterType": "State",
                    "MasterValue": "Victoria",
                    "Active": 1
                },
                {
                    "MaterType": "State",
                    "MasterValue": "Tasmania",
                    "Active": 1,
                    "ParentMasterType": "Country",
                    "ParentValue": "Australia"
                },
                {
                    "CM_ID": "147491",
                    "MaterType": "State",
                    "MasterValue": "Queensland_updated",
                    "Active": 1
                },
                {
                    "CM_ID": "147492",
                    "MaterType": "State",
                    "MasterValue": "NewSouthWales_Updated",
                    "Active": 1,
                    "ParentMasterType": "Country",
                    "ParentValue": "Australia_Updated"
                }
            ]
        }
    }
}

Anchor
Request Parameters
Request Parameters
Request Parameters

Parameter Name

Type

Mandatory

Description

CM_ID

Status

colour	Green
title	string

Status

colour	Green
title	True

Unique identification number of the Common Master. This parameter is mandatory while updating a specific Master Type.

MaterType

Status

colour	Green
title	string

Status

colour	Green
title	True

Name of the MasterType.

MasterValue

Status

colour	Green
title	string

Status

colour	Green
title	True

Value of the specified MasterType.

ParentMasterType

Status

colour	Green
title	string

Status

colour	Green
title	True

Name of the Parent MasterType.

ParentValue

Status

colour	Green
title	string

Status

colour	Green
title	True

Value of the specified ParentMasterType.

Active

Status

colour	Green
title	string

Status

colour	Green
title	True

Status of the configuration. Specify the value as 1 to make the configuration active or 0 to make the configuration inactive.

Note

title	Note:

The Domains of the Master data and Parent data must be the same.

Code Block

theme	Midnight
title	Sample Response
collapse	true

{
  "Errors": "",
  "Message": "",
  "Output": "",
  "TokenID": "A04DE77753528619E19F4E23CC818AAE77BB3A86982166BAEFBA46FFDBBACC8AA50B84E66FBEAA69E4C6B79AE6B7BB929DA63DA5FACF2415E6716AE2EC
F053C7BDD4527E24882FD6D6147312601897DF4D7E7DC4E802E8DED56EFBB8404CB47A0AEC2A3DCBFEF888C9C4EB7082A9AC2F049CAD9CE1AC0ACC61B57F1663D247AF
B20D1759EC26AE4EA9EE6808F03EFAD3",
  "OrgID": 0,
  "OutputObject": {
    "CommonMasterDetails": [
      {
        "CM_ID": "17642",
        "MasterType": "state",
        "MasterValue": "GOAA",
        "ParentMasterType": null,
        "ParentValue": null,
        "Parent_CM_ID": null,
        "Action": "Inserted"
      },
      {
        "CM_ID": "17641",
        "MasterType": "state",
        "MasterValue": "GOA002",
        "ParentMasterType": "Country",
        "ParentValue": "India1",
        "Parent_CM_ID": "4870",
        "Action": "Updated"
      }
    ]
  },
  "OutputID": 0,
  "Input": null
}

Anchor
Creating or Updating the User Master
Creating or Updating the User Master
Creating or Updating the User Master

Use this API you can create an User with details such as user level, designation, manager, contact number, User Type allocation, and so on .

API Details

DJango

Code Block

theme

title	Sample Request
linenumbers	true
collapse	true

{
    "ServiceName": "ADM_CreateorUpdateUser",
    "objCommonParameters": {
        "_ProxyDetails": {
            "APIKey": "XXXXXXXXXXXXXXXXXXXXXXXX",
            "AuthType": "APIKEY",
            "ProxyID": 0,
            "ReturnType": "JSON",
            "orgid": 1
        },
        "UniqueField": "EmpId",
        "Users": [
            {
                "UserName": "john",
                "EmployeeId": "S1234",
                "Password": "XXXXXXXX",
                "Login_ID": "john@xyz.com",
                "DomainName": "xyz",
                "EmailId": "john@xyz.com",
                "ManagerEmailId": "ryan@xyz.com",
                "ManagerEmployeeID": "S123",
                "Manager_NT_UID": "SUS1233455",
                "MobileNumber": "9123456780",
                "NT_UID": "",
                "RoleTemplate": "Super Admin",
                "Designation": "Lead",
                "Joindate": "05/02/2020",
                "Address": "Gollastreet,Mumbai",
                "Location": "mumbai-911",
                "City": "Vijayawada",
                "ContactNumber": "+81-0944022338789",
                "State": "Maharastra",
                "Country": "India",
                "Customer": "SUMMIT",
                "TimeZone": "(UTC - 02:00) FNT - Fernando de Noronha Time",
                "UserLevel": "level5",
                "ZipCode": "534235",
                "LoginType": "FORM",
                "APIKeyExpiry": "2020-08-21",
                "Remarks": "This is created by me",
                "UserType": "Analyst",
                "AlternateMailID1": "test11@xyz.in",
                "AlternateMailID2": "test12@xyz.in",
                "AlternateMailID3": "test13@xyz.in",
                "AlternateMailID4": "test14@xyz.in",
                "SortOrder": "0",
                "IsLocked": "0",
                "checkboxcustomattributes": [
                    {
                        "Attr_Name": "Multiple Unit",
                        "Attr_Value": "0100001 - Board Of Directors",
                        "Group_Name": "Default Group"
                    },
                    {
                        "Attr_Name": "manual chk",
                        "Attr_Value": "B",
                        "Group_Name": "Default Group"
                    }
                ],
                "CustomAttributes": [
                    {
                        "Attr_Name": "Drop",
                        "Attr_Value": "bangalore",
                        "Group_Name": "Default Group"
                    },
                    {
                        "Attr_Name": "User Text Area",
                        "Attr_Value": "Yes",
                        "Group_Name": "Default Group"
                    }
                ]
            }
        ]
    }
}

Anchor
Request Parameters
Request Parameters
Request Parameters

Parameter Name

Type

Mandatory

Description

Notes

UniqueField

Status

colour	Green
title	string

Status

colour	Green
title	True

Unique Field value can be one of the following:

EmpId
EmailId
NT_UID

If the value of this parameter is EmpId, the EmployeeId parameter is mandatory.
If the value of this parameter is EmailId, the EmailId parameter is mandatory.
If the value of this parameter is NT_UID, the NT_UID parameter is mandatory.

Users

Status

colour	Yellow
title	array

Status

colour	Green
title	True

Under Users array, you can add multiple Users.

UserName

Status

colour	Green
title	string

Status

colour	Green
title	True

Name of the User.

EmployeeId

Status

colour	Green
title	string

Employee identification number of the User.

Password

Status

colour	Green
title	string

Status

colour	Green
title	True

Enter the password of your choice.

This parameter is mandatory when the LoginType parameter value is entered as Form Login.

Login_ID

Status

colour	Green
title	string

Status

colour	Green
title	True

Configured login ID of the User for Form Login.

This parameter is mandatory when the LoginType parameter value is entered as Form Login.

DomainName

Status

colour	Green
title	string

Status

colour	Green
title	True

Domain name of the User.

EmailId

Status

colour	Green
title	string

Status

title	False

E-mail ID of the User.

ManagerEmailId

Status

colour	Green
title	string

Status

title	False

E-mail ID of the User's Manager.

You can enter ManagerEmailId or ManagerEmployeeID or Manager_NT_UID. Also, you can enter all these parameter values.
If the entered values for ManagerEmailId, ManagerEmployeeID, and Manager_NT_UID are valid, the User ID of the manager gets the precedence over the other two parameters.

ManagerEmployeeID

Status

colour	Green
title	string

Status

title	False

Employee identification number of the User's Manager.

Manager_NT_UID

Status

colour	Green
title	string

Status

title	False

NT login ID of the User's Manager.

MobileNumber

Status

colour	Green
title	string

Status

title	False

Mobile number of the User.

NT_UID

Status

colour	Green
title	string

Status

colour	Green
title	True

NT login ID of the User to log in.

This parameter is mandatory when the LoginType parameter value is entered as NT Login.

RoleTemplate

Status

colour	Green
title	string

Status

colour	Green
title	True

Assign Role Templates to the User by clicking the Select check box next to the Role Template name. Based on this mapping, the User is able to view the module menu options, drop-down list options, and edit the page details.

Designation

Status

colour	Green
title	string

Status

title	False

Designation of the User.

Joindate

Status

colour	Green
title	string

Status

title	False

Joining date of the User.

Address

Status

colour	Green
title	string

Status

title	False

Address of the User.

Location

Status

colour	Green
title	string

Status

title	False

Specify the location.. The user can view the list of incidents logged by other users who are mapped to the location specified in this parameter. The user can specify multiple locations.

City

Status

colour	Green
title	string

Status

title	False

City name of the User.

ContactNumber

Status

colour	Green
title	string

Status

title	False

Contact number of the User. This can be the User's landline number or a desk extension.

State

Status

colour	Green
title	string

Status

title	False

State name of the User.

Country

Status

colour	Green
title	string

Status

title	False

Country name of the User.

Customer

Status

colour	Green
title	string

Status

title	False

Specify the customer name. The user can view the list of incidents logged by other users who are mapped to the customer specified in this parameter. The user can select multiple customers.

TimeZone

Status

colour	Green
title	string

Status

colour	Green
title	True

Time zone for the User.

UserLevel

Status

colour	Green
title	string

Status

title	False

Grade of the User in the Organization.

ZipCode

Status

colour	Green
title	string

Status

title	False

Zip code of the City.

LoginType

Status

colour	Green
title	string

Status

colour	Green
title	True

Login type of the User.

The value can be one of the following:

NT Login
Form Login
API Key.

APIKeyExpiry

Status

colour	Green
title	string

Status

title	False

Specify a future date for the expiry of the API Key.

If no value is specified, the API considers the expiry date as 1 year from the date of user creation.

Remarks

Status

colour	Green
title	string

Status

title	False

Additional information about the User.

UserType

Status

colour	Green
title	string

Status

title	False

Type of the User.

Example: End User, Analyst, or Administrator.

AlternateMailID

Status

colour	Green
title	string

Status

title	False

Enter alternative E-mail IDs for the user. You can configure a maximum of four additional E-mail IDs. When an Incident is logged for the User, an E-mail is sent to the configured primary or alternate E-mail ids.

You can enter four alternate E-mail IDs using AlternateMailID1, AlternateMailID2, AlternateMailID3, and AlternateMailID4.
While updating any one of the alternate E-mail ID, the User must update all four E-mail IDs. Otherwise, the entered single E-mail ID will not get updated.

SortOrder

Status

colour	Blue
title	boolean

Status

title	False

The order in which User names gets sorted or displayed.

IsLocked

Status

colour	Green
title	string

Status

title	False

Is the Account of the User locked?

The value is either 0 or 1.

checkboxcustomattributes

Status

colour	Green
title	Array

Status

colour	Green
title	true

Custom attributes that can be specified and shown in as a check box in the Application. These Custom Fields include the following parameters:

GroupName
AttributeName
AttributeValue

CustomAttributes

Status

colour	Green
title	aray

Status

colour	Green
title	true

Custom attributes for a specified User. These Custom Fields include the following parameters:

GroupName
AttributeName
AttributeValue

Midnight

Code Block

theme

title	Sample Response
collapse	true

{
    "Errors": "",
    "Input": null,
    "Message": "0 Users Updated Succesfully.1 Users created Succesfully.",
    "OrgID": 0,
    "Output": "0 Users Updated Succesfully.1 Users created Succesfully.",
    "OutputID": 0,
    "OutputObject": "{\"Inserted_Records\":[{\"Id\":\"428270\",\"UniqueId\":\"manik123\",\"APIKey\":\"\"}],\"Updated_Records\":null}",
    "TokenID": "3607726A11AC867B6030FBF353413C8B6617A8C76EA89B5522C5E25B7A4FE4C460C265BE170C89A5C2C4D5B57FCB1243988FB1BE7D600AE139467DC5211BB4552D0
E77EFCA76EE99FB70396D63B11ABB499C2B301806BA38E545A51DC9A69E91D107C610CAF64CC53A6EB0F3D4FCB820D3A5E2CA139D41747555689F54D16AA87C6AEFCD14A1AC8F
D8671DD2809A9F2A8A9F70929BB55124CE9700981740A4208061449C"
}

Response Parameters

Parameter Name

Type

Description

Inserted_Records

Status

colour	Yellow
title	array

Displays the list of records created or updated.

Id

Status

colour	Green
title	string

Unique Identification number of the user

UniqueId

Status

colour	Green
title	string

Based on the UniqueField Request parameter, the value is displayed. The value can be the Employee ID or the Email ID or the login ID of the User.

APIKey

Status

colour	Green
title	string

Displays the allocated API Key. This value gets created if the Login Type is API Key.

Updated_Records

Status

colour	Green
title	string

Displays the number of updated records.

Errors Messages

All successful API Responses return with the HTTP Status code 200 OK. This document contains some of the errors that APIs return in Response.

Error	Description
Invalid	API Request is failed to fetch due to an invalid value. The value can be a Parameter value, a Header value, or a Property value.
Specify the value	API Request is missing with the mandatory Parameter value.
APIKey and AuthType	API Request is failed due to missing values of either APIKey or AuthType.
Invalid or expired API Key	Specified API Key is invalid or expired. Generate a new API Key or extend the API expiry date. For more information, see API Authentication.

Note

title	Note:

Standard HTTP status codes are displayed to indicate whether the API request is executed successfully or not. Following are the standards response codes:

Successful Responses (200-299)
Client Errors (400-499)
Server Errors (500-599)

Versions Compared

Old Version 1

New Version Current

Key

What's New?

Anchor
Authentication
Authentication
Authentication

Common Parameters

Common Parameters

Common Parameters

Anchor
Retrieving the Complete Common Master Data with the CM ID
Retrieving the Complete Common Master Data with the CM ID
Creating or Updating the Common Master

API Details

Anchor
Request Parameters
Request Parameters
Request Parameters

Anchor
Creating or Updating the User Master
Creating or Updating the User Master
Creating or Updating the User Master

API Details

Anchor
Request Parameters
Request Parameters
Request Parameters

Response Parameters

Errors Messages

Page Comparison

Versions Compared

Old Version 1

New Version Current

Key

What's New?

AnchorAuthenticationAuthenticationAuthentication

Common Parameters

Common Parameters

Common Parameters

AnchorRetrieving the Complete Common Master Data with the CM IDRetrieving the Complete Common Master Data with the CM IDCreating or Updating the Common Master

API Details

AnchorRequest ParametersRequest ParametersRequest Parameters

AnchorCreating or Updating the User MasterCreating or Updating the User MasterCreating or Updating the User Master

API Details

AnchorRequest ParametersRequest ParametersRequest Parameters

Response Parameters

Errors Messages

Anchor
Authentication
Authentication
Authentication

Anchor
Retrieving the Complete Common Master Data with the CM ID
Retrieving the Complete Common Master Data with the CM ID
Creating or Updating the Common Master

Anchor
Request Parameters
Request Parameters
Request Parameters

Anchor
Creating or Updating the User Master
Creating or Updating the User Master
Creating or Updating the User Master

Anchor
Request Parameters
Request Parameters
Request Parameters