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Feature released in SummitAI Platform (Sierra SP1, SummitAI Platform)
What's New?
There is an enhancement while searching for any module using Global Search. Now, the Logged Time a new column is added on the Search result page. It shows the Logged Time for given module search in YYYY-MM-DD 00:00:00 format according to the applicable time zone. This functionality is added to improve the performance of Global Search. There are no restrictions on other statuses.
This functionality is added on the search result page of following modules:
- Incident
- Request
- Asset
- Change
- CMDB
- Network
- Server
- Knowledge
- Procurement
- Workorder
Note
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This functionality does not include the Search tickets using logged time. It is for display purposes on the Search result page only |
Figure: Global Search (Replace screenshot with the new one)