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SummitAI Service Management Help

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There are various reports that can be generated, viewed, and used for analysis by the Analysts, Managers, and Administrators of the CMDB  module.

List of CMDB Reports

To view Reports:

  1. Select Reports. The following page is displayed.


    Figure: REPORT page

  2. Select the module for which you want to view the reports from the list.


    Figure: REPORT page - Module list
  3. Based on the module selected, the relevant reports are listed in the REPORTS section of the page. Click   and  to scroll through the list of reports. Click  icon to hide the REPORTS section of the page. To search for a specific report in the report list, type in the name of the report in the search bar and click the Search icon.


    Figure: REPORT page - REPORTS section


  4. Select the report you want to view. The page is populated with the data in the graphical and tabular form (based on the report selected). For example, in the above screen shot Service Uptime report is selected. The page displays Service Uptime report for
    a selected duration. For information about the various reports available under each module, see Reports for each module.

ACTIONS

This section explains all the icons displayed on the ACTIONS panel of the REPORTS page.

Filters

Click the Filters icon to specify a particular filter criteria to display reports.

EXPORT TO EXCEL

Click EXPORT TO EXCEL to export the report to Microsoft Excel sheet.

Note
titleNote:

You can create Reports, Instant reports and New Dashboards by clicking, and , respectively. For more information, see Creating Instant Reports and Creating New Dashboards of SummitAI Platform Online Help.

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