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Overview

Microsoft Teams facilitates collaboration, enhances team productivity. In taking control of the End User’s system to analyze the issues or in setting up a Conference call Microsoft teams provides the best user experience. 
Before we start using various features of Microsoft teams, there are a few prerequisites. 

Prerequisite to setup Remote Desktop Sharing using Microsoft Teams

Using Remote Desktop, Analysts can take remote access of the End User's computer to resolve the issue. For the Remote Desktop Sharing with Microsoft teams perform the following steps.

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1. 1. 1. Application ID
      2. Tenant ID
      3. Client Secret
         
         
         
         

Prerequisite to setupMicrosoft teams Conference Call

The Administrators can configure Microsoft Teams as a Conference Bridge and can set up Conference Calls for Major Incident, CAB Meeting, Remote Desktop Sharing, and Appointment Management. 

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5. Azure AD assigns a unique application (client) ID to your app, and you're taken to your application's Overview page. To add additional capabilities to your application, you can select other configuration options including branding, certificates and secrets, API permissions, and more.

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6. Create a new application secret. If you choose not to use a certificate, you can create a new application secret.

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