Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.
Comment: Scroll Exporter macro migration
Scroll ignore
scroll-pdftrue
scroll-officetrue
scroll-chmtrue
scroll-docbooktrue
scroll-eclipsehelptrue
scroll-epubtrue
scroll-htmltrue
#F0F0F0#F0F0F0

Scroll export button
scopecurrent
template-id4fda9400-a7df-4ede-a95f-e4ae5fcf4796
captionDownload this Page
add-onScroll PDF Exporter

If the account is locked because of multiple incorrect password entries, you can unlock the account using this option.

To unlock account:

  1. On the ACCOUNT MANAGEMENT page, click the UNLOCK ACCOUNT icon.
  2. Select the Verification Type and click UNLOCK.

    Note
    titleNote:

    You can select Question and Answer or One Time Password to unlock the account.

    Unlock Account
    Figure: Unlock Account

    • I want to use Question and Answer to UNLOCK Account: If selected, the Application redirects you to answer the Security Questions and unlock the account. If the Security Question and Answers are not configured for the End User, an error message is displayed. For more information about configuring Security Questions and Answers, see Configuring Security Questions. On providing the correct Answer to the Security Question, you can unlock the account.
    • I want to use One Time Password (OTP) to UNLOCK Account: If selected, the Application redirects you to enter the verification code that you have received on your registered mobile number. If you have not received the verification code or the received verification code is expired, click RESEND OTP. On providing the correct OTP, you can unlock the account. If your mobile number is not updated, the OTP option is not available to you.
  3. Enter the verification code if CAPTCHA is enabled. Click UNLOCK.

    UNLOCK ACCOUNT
    Figure: UNLOCK ACCOUNT

  

Scroll ignore
scroll-pdftrue
scroll-officetrue
scroll-chmtrue
scroll-docbooktrue
scroll-eclipsehelptrue
scroll-epubtrue
scroll-htmltrue
1

| |