92340 | Custom Attributes of type Auto Fill control are not supported at Incident flow. | CINDE logs an incident with Incident template having an autofill control. | User gets redirected to SummitAI application to raise an incident for the template. |
92212 | For Slack channel, Custom Attributes in E-mail formats, fail to get recognized when IM rule templates are in use. It displays the following message: “The Email ID you have entered is incorrect. Please enter the Email ID again.” | Pre-requisites - Log into the Slack initiate CINDE, Type in the utterance as per IM rule configuration.
- CINDE responds with templates. Choose the desired template with mapping towards custom attributes under General.
- CINDE prompts to enter the E-mail field. Enter the preferred e-mail ID.
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