Comment:
Updated the panel macro with the following parameter(s): [bgColor]
Scroll ignore
scroll-pdf
true
scroll-office
true
scroll-chm
true
scroll-docbook
true
scroll-eclipsehelp
true
scroll-epub
true
scroll-html
true
#72B0DE#72B0DE#F0F0F0SummitAI IT Operations Management
Concepts
Dashboards
Views
Server ManagementAnalysts
Administrators
Network Management
Analysts
Administrators
Printers
URLstrue
Event Management
Risks
Cloud Management
Other Administrative Actions
Reports
Scroll export button
scope
current
template-id
4fda9400-a7df-4ede-a95f-e4ae5fcf4796
caption
Download this Page
add-on
Scroll PDF Exporter
An Event is any significant change in the state of a device, observed while monitoring. Event Management allows constant monitoring of devices, and categorizes events (as Critical, Warning, Alert and Information) to take relevant actions, whenever required.
Figure: Event Management Workflow
Monitoring of devices involves the following parameters:
Availability Parameters: Availability of the service being monitored.
Utilization Parameters: Utilization level of the resources, by a service, being monitored.
An Event occurs whenever any significant change in the above listed monitoring parameters occurs. The User is notified about the Event through SMS or E-mail. The criticality of the Event is categorized in the following order:
Critical
Warning
Alert
Information
Based on the criticality of the Event, an Incident can be created as an action to resolve the cause of the Event. Once the cause of the Event is resolved, the corresponding Incident can be closed.
