SummitAI Service Management Help
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You can configure the level of risk in implementing a Change Record (CR) to take necessary measures based on the specified Risk for the CR.
To configure Risk values:
- Select Change > Configuration > Risk.
- On the RISK page, click ADD NEW on the ACTIONS panel.
- Select the Tenant and type in the new Risk details. For information about the fields on the RISK page, see Field Description.
- Click SUBMIT. A new Risk value is configured.
Figure: RISK page
Field Description
The following table describes the fields on the RISK page:
Field | Description |
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DETAILS | |
Risk Name | Type in a name for the Risk value. |
Sort Order | Type in the order number in which order the Risk needs to be displayed in the Risks table. |
High Risk | Indicates if the Risk is defined as High Risk value.
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Active | Indicates the status set for a Risk.
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ACTIONS
This section explains all the icons displayed on the ACTIONS panel of the RISK page.
SHOW LIST
Click SHOW LIST to display the LIST table showing all the Risk values configured for the selected Tenant.
Figure: RISK page: List of Risk values
- To edit a Risk value, click the Risk Name. Make the appropriate changes and click SUBMIT.
- To display the inactive Risk values, click the Include Inactive check box.
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When the Risk values are displayed under the LIST table, the ADD NEW action is displayed on the ACTIONS panel. Click ADD NEW to configure a new Risk value. |
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