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Updated the code macro with the following parameter(s): [theme]
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Scroll export button scope current template-id 4fda9400-a7df-4ede-a95f-e4ae5fcf4796 caption Download this Page add-on Scroll PDF Exporter
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template-id | 4fda9400-a7df-4ede-a95f-e4ae5fcf4796 |
caption | Download this Page |
add-on | Scroll PDF Exporter |
You can retrieve the Service Request of a specific caller using the following API Request.
To authenticate the below API, see API Authentication and Authorization.
Service Name | HTTP Method |
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SR_GetSRList | POST |
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{ "ServiceName": "SR_GetCallerServiceRequest", "objCommonParameters": { "_ProxyDetails": { "AuthType": "APIKEY", "APIKey": "z+gpzIq8jAwDSv1W1yrbxONlzr4lnbei7rGNGKiCkPs=", "ProxyID": 0, "ReturnType": "JSON", "OrgI D": 1 }, "CallerMobileNo": "", "CallerID": "5", "TopServiceRequest": 1 } } |
Request Parameters
Parameter Name | Type | Description | Mandatory | ||||||||||||
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CallerMobileNo |
| Mobile number of the Caller. You need to specify either CallerMobileNo or CallerID value as a mandatory field. |
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CallerID |
| Unique Identification number of the Caller. |
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TopServiceRequest |
| Number of top SRs to be displayed. |
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Code Block | theme | DJango|||
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{ "Errors": "", "Message": null, "Output": "", "TokenID": "F4CCCF8B08A76D2254DF7981098526F65FDA0B2209EDCEE2B9A0102185D6252D64340D48177FC86CAF 484D91C15D8783995DBF9F9A5ABDDBF037EF0941996376952EB94D221AF4A4AA7A97A0E307F77BD2F302F73BFBE4EA402E 92C522A3841FC902CC6C83AE384037EB81436747625D109D88D74E8554D5457B78EC1AE4DF51CEF00A5C8D2C4B868A0127 62C1085A7D7751E820314A6A26669D77EE1B744DCCB7470F92", "OrgID": 0, "OutputObject": { "SRDetails": { "MySRDetails ": [ { "Ticket_ID": 2776, "Ticket_No": "SR2843", "Reg_Time": "2020-09-01 19:01:58", "Status": "New", "Description": "New Service Request raised for -General Request \\Outlook Installation and Configuration", "wg_Name": "IT", "CategoryName": "General Request", "CatalogName": "Outlook Installation and Configuration" } ] } }, "OutputID": 0, "Input": null } |
Status and Error Codes
For more information, see Status and Error Messages.
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