SummitAI Orchestration helps in creating an automated workflow in managing, configuring, and troubleshooting complex interconnected systems, application, and process.
SummitAI Orchestration has an open framework with support of widely used multiple scripting languages, such as PowerShell, Python, Perl, VBScript, bash, and batch. Thus, enabling integration with any application or system present in on-premise or on cloud.
It has OOB integration with SummitAI ITSM enabling automated service fulfillment (a.k.a self-service) using Service Request and automated remediation (a.k.a self-healing) of issues (Incidents) on the infrastructure, thus, helping Managed Services or any IT infrastructure team to reduce operational cost and improve user experience.
SummitAI Orchestration has OOB integration with SummitAI Asset Management in enabling self-service using Service Requests. It has 185+ OOB compliance policies for Endpoints (laptop/desktop) with automated remediation framework. With this, one can create their own custom policy and remediation using scripts.
SummitAI Orchestration has 100+ OOB script modules for quick development.
Supports various scripting languages such as PowerShell, VB script, Python, Perl, Bash and Batch.
Easy Integration with Private/Public Cloud or On-Premise systems/applications
Any protocol is supported provided Ports are open.
E2E Workflow development with continuous support.
Execution of workflow automatically when incident or Service request is created or updated.
Execution of workflow on a specific date via Automated Work Order Creation
Execution of workflow manually by an analyst based on his Choice
Orchestration can be integrated with On-Cloud or On-Premise systems/ applications
Configuring Orchestration
The Administrators can configure Orchestrations for Incidents and Service Requests (SRs). In Orchestration, a condition is defined. If this condition is met, the defined Orchestration Scripts are executed. This does not require any manual intervention from the Analysts and the actions are performed by the Orchestration Scripts if the pre-condition is met. For more information about configuring Orchestration, see Configuring Orchestration.
Configuring Orchestration Scripts
Orchestration Scripts need to be configured so that Analysts can execute the scripts on the Configuration Items (CIs). The configured Scripts are used in Orchestration. The Administrators need to configure the Scripts, specify the target platform, and add commands that need to be executed through the Script. For more information about configuring Orchestration Scripts, see Configuring Orchestration Scripts.
