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SummitAI Service Management Help
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Sep 1, 2022 Symphony SummitAI is informing you that Alps Release family has reached End-Of-Support state starting from Sep 1, 2022. This change is in accordance with the SummitAI Products End-of-Life (EOL) Policy. An alternate option is to upgrade to the latest SummitAI Tahoe SP3 Release that will provide you rich feature-set. |
What is Configuration Management Database (CMDB)?
The Configuration Management Database (CMDB) module maintains and manages an inventory of Configuration Items (CIs) in an organization. It stores attributes of CIs, version history, and relationship between the CIs. CMDB can be also used to store and maintain Software, Application, and Services as CIs.
CMDB - Process Diagram
Figure: CMDB
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