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  • The retention period for any record is for active use of 2 years unless an exception is obtained from the business unit or division or function (responsible for creating, using, processing, disclosing, storing the record in SummitAI application) to permit a longer or shorter active use of period.
  • The retention period for the various data record categories are summarized as follows:

    Data or Record Category

    Data or Record Sub-Category

    Active Data Retention

    Service Management

    Incident Management

    2 Years

    Service Request Management

    2 Years

    Availability Management

    Server_Alert_History

    2 Years

    Server_SwapBuff_Util

    2 Years

    Server_EventLogsLinux

    2 Years

    Server_Exch_Queue

    2 Years

    Server_Exchange_Health

    2 Years

    Server_Exchange_Status

    2 Years

    Server_ExchChange_Message

    2 Years

    Server_ExchStore

    2 Years

    Server_ZombieProcess

    2 Years

    Network_Device_Util

    2 Years

    Server_Health

    2 Years

    Server_HWEvents

    2 Years

    Server_HWHealth

    2 Years

    Server_HDD_Util

    2 Years

    Network_Device_Ping

    2 Months

    Server_Ping

    2 Months

    Server_Process_Util

    2 Months

    Server_SwapBuff_Util_30MinsSummary

    2 Years

    Network_Link_Error

    2 Years

    Network_Link_Utils

    2 Years

    Server_EventLogs

    2 Years

    Server_HDD_Util_30MinsSummary

    2 Years

    Server_Util

    2 Years

    Note
    titleNote:

    Above are the data archival recommendations. However, the data archival policy should be defined by the DBA teams based on the customer infrastructure, data generated at the customer environment, and the customer-specific requirements in discussion with the SummitAI team.

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Notes
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  • In the case of tables with 2 years of retention, one-year data will be on the Primary database and one year on the Archival database.
  • The archived data retention completely depends on the organization-specific data retention policy.
  • Based on the configuration, SummitAI will run the scheduled job and ensure that data will be archived or purged.
  • Please note this is SummitAI’s recommendation, however, if a customer wants to keep data for more than 2 years, the infrastructure where the SummitAI servers are hosted needs to be ramped up accordingly to avoid performance impacts.

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