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The templates can be modified and applied to different Tenants. Select the Vertical, Template, and Module. Click SEARCH. Make the required changes and click SAVE. An existing template is changed.
What Happens Next?
The configurations imported from the Gold Image are available to the selected Tenant. For example, as per the above screenshot, out of 7 Pending Reasons from the Gold Image, 5 Pending Reasons are imported for the Incident Management module of the IT Tenant. The Administrators do not require to add these configurations one by one, instead, the configuration set can be imported and applied to Tenants.
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