What's New?
A new monitoring parameter, SNMP Traps, is added to send the trap messages from the SNMP enabled Network Devices or Servers to the trap receiver. Based on the rules configured in the EVENT PROCESSING RULES page (Operations > Configuration > Events > Event processing), the traps received from the Network Devices or Servers are processed in the trap receiver and the central collector. The processed traps are created as Events and based on the criticality of the Events and co-related with the existed monitoring parameters, an Incident is created to resolve the cause of the Event. The following changes are made related to the SNMP Traps parameter:
- On the EVENT PROCESSING RULES page (see: Configuring Event Processing), the Administrators can configure the rules to process the traps in Proxy Server and Database.
Figure: EVENT PROCESSING RULES page - On the SERVICE ENTITLEMENT page (see: Configuring Service Entitlements), the Administrators can configure the SNMP Traps parameter for Network Devices or Servers.
Figure: SERVICE ENTITLEMENT page - On the REPORTS page, under the SNMP Traps tab, the Administrators can view the Trap time, Trap OID value and the Trap Messages of the SNMP Traps that are configured with the rules.
Figure: SNMP TRAPS REPORT page
Configuration
On the SERVICE ENTITLEMENT page, select the SNMP Traps check box (Operations > Configuration > General > Service Entitlement > Select the Tenant and Device Type from the Filters pop-up > Click ADD NEW from the ACTIONS panel > Specify the Service Entitlement name > Select SNMP Traps check box > Click SUBMIT).
References
- For more information about the list of newly added parameters, see SummitAI IT Operations Management Monitoring Parameters and SummitAI IT Operations Management Online Help.
- For more information about the configuration of SNMP Trap rules, see Configuring Event Processing.
- For more information about the configuration of Service Entitlements, see Configuring Service Entitlements.