You can configure URL details, such as the ID, status, name and group of a URL. You can add text to monitor the status of the URL. You can also modify the URL details.
To add URLs:
- Select Operations > Configuration > URLs.
- On the ADD URL page, click ADD NEW on the ACTIONS panel.
- Select the Tenant and fill in the other required details. For more information about fields on the ADD URL page, see Field Description.
- Click SUBMIT. The new URL is added.
Figure: ADD URL page
Field Description
The following table describes the fields on the ADD URL page:
Field | Description |
|---|---|
DETAILS | |
Status | Displays the status of the URL after the URL is added. |
URL | Type in the URL that you want to add. |
Customer | Lists the configured Customers. Select the Customer from the list. |
Location | Lists the configured Locations. Select the Location from the list. |
Service Entitlement | Lists the configured Service Entitlements. Select the Service Entitlement from the list. |
Web Server Authentication | Lists the configured Web Server Authentications. Select the appropriate Web Server Authentication from the list. |
URL User | Specify the NT login id, if the selected Web Server Authentication is NTLM. |
Group | Type in the name of the URL Group. |
Monitoring Source | Lists the supported Monitoring Sources. Select the monitoring source from the list.
|
Run at Proxy | This field is displayed only if you select the Monitoring Source as Proxy Server. Lists the Proxy Servers that are configured in the customer locations using the Proxy Agent tool software. Select a Proxy Server from which you want to monitor the configured URL operations. |
Mail To | Type in the e-mail address of the users to whom the alert/notification e-mails about the URL status need to be sent in “To” list.
|
Mail CC | Type in the e-mail address of the users to whom the alert/notification e-mails about the URL status need to be sent in “CC” list. |
Interval | Type in the time interval (in minutes) after which you want to send the alert. |
IP Address | Type in the destination IP address for the URL. |
Ping Retry | Type in the ping retry number. The ping retry number indicates that the Server would try to communicate with the URL for the specified number of times. Note: If the Server fails to communicate with the URL even after the specified retries, then an alert e-mail is sent to the configured members. |
Ping Timeout | Type in the ping time out for the URL. In the specified time the Server checks the destination IP address and records the result. |
Text Exists | Type in the text that exists in the specified URL. While monitoring if the monitoring Server finds that the specified text exists, the URL status is displayed as UP. For example: The URL is www.abcz.com/weblogin.aspx/sp123 You can specify one or more Text Exists using the special character pipe ‘|’ as a separator. For example, abcz|weblogin|sp123|abcz.com |
Text Not Exists | Type in the text that does not exists in the specified URL. While monitoring if the monitoring Server finds that the specified text does not exists for the URL, the URL status is displayed as DOWN. For example: The URL is www.abcz.com/weblogin.aspx/sp123 You can specify one or more Text Not Exists using the special character pipe ‘|’ as a separator. For example, Error|Error login|login_verify|invalid_user and so on. |
Reference ID | Type in the unique reference ID number for the URL. |
SOP Template | Lists the configured SOP templates. Selects a SOP template to map the SOP to the URL. For information about SOPs, see Configuring Standard Operating Procedure Mapping. |
Active | Indicates the status of the URL.
|
ACTIONS
This section explains all the icons displayed on the ACTIONS panel of the ADD URL page.
Filters
Click the Filters icon to display the URLs for a specific Monitoring Source. On clicking the Filters icon, the FILTERS pop-up page is displayed. Select the Monitoring Source and click SUBMIT.
Figure: FILTERS pop-up page
SHOW LIST
Click SHOW LIST to display the LIST table showing all the configured URLs for the selected Tenant.
Figure: URL LIST page
- To modify URLs, click the configured URL Name. Make appropriate changes and click SUBMIT.
- Click the Include Inactive check box to view the inactive URLs.
Note:
When the configured URLs are displayed under the LIST table, the ADD NEW action is displayed on the ACTIONS panel. Click ADD NEW to configure a new URL.