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SummitAI Service Management Help


Report Description

The Medium Wise Incident report displays the count of Incidents logged via a specific medium. You can view both graphical and tabular view of the Medium Wise Incident report.  For information about viewing reports, see Viewing Reports.
 MEDIUM WISE INCIDENTS Report

Figure: MEDIUM WISE INCIDENTS Report

ACTIONS

This section explains all the icons displayed on the ACTIONS panel of the MEDIUM WISE INCIDENTS page.

Filters

Click Filters icon on the ACTIONS panel to specify the filter criteria to display records in the MEDIUM WISE INCIDENTS report.

MEDIUM WISE INCIDENTS report
Figure: MEDIUM WISE INCIDENTS report: FILTERS pop-up page

EXPORT TO EXCEL

Click EXPORT TO EXCEL to export and download the report data to a Microsoft Excel sheet.



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